Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go-To-Market approach and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business’ next phase of growth with a robust business plan for value creation.
On the back of the extraordinary growth we have enjoyed in the past years, the company is implementing its new Billing solution, built around ARIA Systems. The Billing PM is a key member of the implementation team and playa critical roleto achievethis objective
The company’s success depends on itspeopleand it invests in them every day. Working withVerisureis beingpart of an industry leading world-class company that has a strong entrepreneurial spirit.
About the role
Verisureis looking for a hands-on, driven OTC Transformation Senior Program Manager to join our Billing Transformation team across Europe. You will report to the Global Billing Project Director and play a key role in delivering a large-scale billing system transformation across 18 countries.
You will co-lead the implementation of a new billing ecosystem (ARIA), starting with Spain and then rolling out across multiple markets. The role combines program leadership with hands-on involvement, coordinating business and IT teams, driving execution, and ensuring delivery against scope, timeline, and business impact.
Beyond the core program responsibilities, you will at times act as a proxy for the Global Billing Director, stepping in to support, represent, and drive topics when needed. This offers strong exposure to senior stakeholders and broader strategic discussions.
The role is based in Madrid, although other locations across Europe can be considered.
About you
We see this role as critical for the achievement ofVerisure’sgrowth and organizational transformation goalsaiming forefficiencies,centralizationandstandardisation
We’relooking for a senior (+10 years), high-performing professional with strong experience in OTC and subscription billing transformations in multinational environments.
You are confident working in a fast-paced, evolving environment. You communicate clearly, challenge when needed, and focus on deliveringreal businessvalue.
Mix of program leadership, consulting mindset, and deep process knowledge
Extensive experience (10+ years) leading large-scale OTC / billing transformation programs
Master’s degree in relevant area
Proven ability to manage complex, multinational projects with multiple stakeholders
Solid understanding of end-to-end O2C processes
Strong program/project management skills (planning, governance, risk, delivery)
Fluency in English and Spanish
Apply today!
VerisureInnovation is anequal-opportunityemployer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries.
If you have questions regarding this position, please reach out to our Group TALead,Charlotta Rydström, atcharlotta.rydstrom@verisure.com
The company
We Are People Who Protect People
We are the leading provider of professionallymonitoredalarms for residential households and small businesses in Europe.
Peace of mind for families and small businesses
We believe it is a human right to feel safe and secure. We now protect more than 3.4 million families and small businesses. Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support. As well as protecting against intrusion,weprotectagainst fire, attack, theft, life-threateningemergenciesand other hazards.Verisurepeople arededicatedandcommitted and provide what we believe is the best customer service in the industry.
Leading across a broad footprint
We are the leading provider of residential and small businessmonitoredalarms in Europe. Weoperatein 17countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attracthigh qualitycustomers. We work hard to ensure that our customers are happy. This contributes to anindustry leadinglevel of attrition and a long customer lifetime.
A technology-enabled human services company
Our~29,000 team-mates are the foundation of our company. Our business model combines technology andhumanexpertiseto protect people. We are a human services company. More than 80% of our colleagues interactwithcustomersevery day. This connectionprovidesthe insight that inspires our innovation. These insights are asourceofadvantage. Weleveragethese insights with the significant investment we make into product and service innovation.The closecustomer contact also fuels the pride which drives engagement.
30 years of experience – and many more to come
We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain. We now serve most of Europe and have alsoestablisheda strong presence in Latin America. In 2019, we formed a strategic partnership with Arlo, a world leader in connected cameras.Verisureacquiredall rights to Arlo’s European business. This allows us to offer connected camera services in Europe as a complement to our professionally monitored securityserviceIt also allows us to access new go-to-market opportunities in retail and e-commerce.
Read more:www.verisure.com

Verisure is the leading provider of peace of mind and protection to residential and small business customers across Europe and Latin America. We deliver professionally-monitored security services to over 6 million customers in 18 countries across Europe and Latin America, with a team of more than 30,000 colleagues.
Verisure’s brand family includes: Securitas Direct in Spain and Portugal (*), AlertAlarm, Dansikring Direct, Falck Alarms, Mediaveil, TeleAtlantic and NorAlarm to name a few!
Our alarms are the most widely installed home security systems in Europe. A strong focus on quality and service means our customers are among the most satisfied in the industry!
GROWTH
Verisure enjoyed consistent growth over the past 35 years as a result of its highly entrepreneurial and innovative approach to business. We also continue to expand internationally.
- Strong and visionary Management Team and a robust business plan for value creation.
- We are a big company with a start-up mindset, fast, agile and lean, merit based, high-performance and value-driven
INNOVATION
- We continuously invest more in new innovation to provide effective, intelligent and reliable security solutions.
- Offer a breakthrough product & service proposition: identify, research, develop, test & refine advanced security solutions.
- Develop exclusive hardware and software features.
- Research & Development centers in Madrid, Geneva and Malmö.
- +1700 Technologists… and growing!
PEOPLE
Our successful growth is dependent on our talent pipeline. Our People are our business! We are:
- Passionate in everything we do
- Committed to making a difference
- Always Innovating
- Winning as a Team
- With Trust & Responsibility