Job Description
Reporting to the OTC Manager, you will be responsible for the OTC processes in several markets, working closely with customer services and finance to ensure a successful OTC strategy.
We offer the opportunity to work within a culture of highly motivated, talented individuals who are dedicated to the Company's Vision and objectives. We are seeking an individual with experience in a fast-paced working environment with proven ability to multitask yet remain focused on key priorities.
Position Specific Job Requirements:
- Activities will primarily include, but not limited to, Cash Application, Customer Master Data Maintenance, Manual Transaction entry and Pricing Adjustments, in addition to other tasks.
- Support several Legal entities across ACE.
- Participation in SAP implementation project as required as well as Continuous Improvement initiatives as directed by management.
- Develop an understanding of the OTC model to deliver a best-in-class service supporting our markets.
- Interface and build relationships with customer service, finance, and credit team members within the GFS and across EMEA
- Meet individual objectives and contribute to the achievement of the teams’ overall objectives.
- To deliver excellent standard of customer service in all respects of the role.
- Ownership of KPI delivery, and improvements where required, on a monthly basis.
- Compliance with SOX requirements.
- Compliance with SPA (Service Partnership Agreement) in place with each market.
- Ensure Company Policies and Procedures are adhered to.
- Support Internal and External Audit.
- Support Ad Hoc requests as required.
Knowledge, experience, competencies
- The person we seek will be an experienced Order to Cash individual with experience in a multi-national corporation. They should be a team player, with the ability to work well with people at various levels locally and globally.
- A positive, enthusiastic, can-do attitude and flexible approach to work
- ERP experience in Oracle and/or SAP
- Minimum 2-4 years Accounts Receivable/ Order to Cash experience, preferably in a Shared Service Centre environment.
- Excellent written and verbal communication skills, at ease speaking to all levels of the organization.
- Proficiency with Microsoft tools (Excel, PowerPoint, Outlook, and Word) required
- Excellent customer service skills.
- Attention to detail and accuracy required.
- Self-directed problem solver and ability to suggest solutions.
- The person we seek should be able to communicate effectively in English. An additional European language or languages would be beneficial.
Specific Education Experience Requirements:
- 3rd level Finance / Business degree
We are Grant Thornton
Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.
At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.
At GT Ireland we don’t just predict your future, we build it
A Career at GT
Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.
What does this mean for you?
A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.
Grow with us
At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.
Our Benefits
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