Job Description

Key Responsibilities

• Process customer billing, invoicing, and payment transactions accurately and on time
• Monitor and follow up outstanding accounts receivable balances
• Perform cash application and account reconciliation activities
• Investigate and resolve billing discrepancies and customer payment issues
• Prepare reports related to collections, aging, and account status
• Coordinate with clients and internal teams regarding payment concerns
• Ensure compliance with company policies and accounting standards
• Maintain accurate financial records and documentation
• Support month-end closing activities and audit requirements
• Perform other accounting and administrative tasks as assigned

Qualifications

• Bachelor’s degree in Accountancy, Accounting Technology, Finance, or related field
• At least 6 months to 2 years of accounting, finance, or OTC experience is an advantage
• Fresh graduates are welcome to apply
• Knowledge of Accounts Receivable and Order-to-Cash processes is a plus
• Proficient in Microsoft Excel and other MS Office applications
• Experience with ERP systems such as SAP, Oracle, or Netsuite is an advantage
• Strong analytical, problem-solving, and organizational skills
• Good communication and stakeholder management skills
• Able to work in a fast-paced and deadline-driven environment

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.