Li Auto

海外售后诊断与OTA

Li Auto  •  Onsite  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

海外售后诊断与OTA
北京
全职
智能制造 / 工业互联网 / 工业自动化
职位描述
1.负责海外售后诊断与OTA整体规划与落地;规划并建设面向海外市场的售后诊断、远程诊断、OTA支持体系;确保系统能力在不同国家/区域法规、网络条件及使用场景下稳定运行。
2.统筹海外售后技术相关系统的规划与实施;统筹智能诊断链路:远程诊断、技术支持系统、问题闭环平台;统筹数字化维修链路:维修手册、工时系统、EPC、OTA策略协同;协调系统产品、研发、IT及业务团队,推动需求按期高质量交付。
3.推动OTA在海外售后场景的价值最大化;设计并优化OTA在故障修复、体验优化、服务效率提升中的应用策略;管控海外OTA风险,制定OTA发布、回滚、应急处理等标准流程。
4.构建海外售后智能维修中长期能力;结合海外业务发展节奏,规划未来5–10年的智能诊断与智能维修演进路径;探索AI诊断、数据驱动维修决策等能力在海外场景的落地。
5.以一线需求为导向持续迭代系统能力;深入海外一线服务场景,收集经销商、服务站、技术支持团队的真实反馈;建立系统需求–落地–验证–优化的业务闭环。
职位要求
1.本科及以上学历,理工类相关专业;
2.5年以上汽车售后支持、诊断系统、OTA或系统产品/项目管理经验;
3.熟悉整车软件架构、诊断协议、OTA流程及售后诊断系统;
4.有海外业务、跨区域系统部署或多市场支持经验者优先;
5.具备一定的数据分析能力,对智能化、数字化售后有长期兴趣;
6.英语可作为工作语言,能适应创业型、快速变化的工作环境。
投递
Li Auto

About Li Auto

Founded on July. 1, 2015, Li Auto's brand mission is to "Be Proactive, Change the World".

We are dedicated to providing families with safer, more comfortable, and more convenient smart EVs through breakthrough innovations in products, technologies, and business models. By Oct. 18, 2024, Li Auto achieved the milestone of one million vehicle deliveries in just 58 months, setting a new record for the fastest one million deliveries in China's luxury car market.

We see cars evolving from transportation in the Industrial Age into spatial robots in the age of AI. And we fuse the physical and digital worlds through AI, turning limited car space into infinite experiences. Our goal isn't just to transform the automotive industry through cutting-edge AI technologies, but also bring the benefits of AI to every family.

Join us in pushing growth boundaries and realizing our vision of "To Become a World-Leading Embodied AI Enterprise."!

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Beijing, CN
Year Founded
2015
Social Media