Job Description

Your role

The OT Remediation Engineer is responsible for executing Operations Technology (OT) remediation activities to reduce cyber risk and maintain the integrity, availability, and security of Digital Realty’s OT environments. This role delivers firmware updates, device replacements, and configuration changes across OT assets in accordance with approved remediation plans, change management controls, and security standards. The position works closely with the OT Remediation Project Manager, regional operations teams, IT security partners, and approved vendors.

What you'll do

• Execute OT remediation initiatives, including firmware updates, device refreshes, and replacements, to address identified vulnerabilities and security gaps.

• Implement remediation activities in strict alignment with approved change records, methods of procedure (MOPs), and operational risk controls.

• Coordinate remediation scope, schedules, and site readiness with the OT Remediation Project Manager and local operations teams.

• Perform remote remediation activities using approved web-based and workstation-based tools provided by Operations Systems Support.

• Create, update, and maintain remediation work orders, evidence, and execution records in MCIM, ServiceNow, and related systems.

• Develop, review, and maintain remediation-specific MOPs, work instructions, and rollback procedures.

• Validate remediation outcomes and document residual risk, execution issues, and exceptions encountered during implementation.

• Interface with local OT vendors to ensure remediation tasks are executed in compliance with Digital Realty security and documentation standards.

• Collaborate with IT and security teams to ensure vulnerability scans, compliance data, and asset inventories accurately reflect deployed OT systems.

• Support ongoing remediation planning by monitoring cybersecurity advisories and vendor releases impacting OT platforms.

What you'll need

• Bachelor’s degree in electrical, mechanical, industrial engineering, computer science, or a related technical field (or equivalent practical experience).

• Hands-on experience supporting OT systems within data center or other mission-critical environments.

• Demonstrated experience remediating OT platforms such as BMS, DCIM, EPMS, PLCs, and associated field devices.

• Familiarity with OT communication protocols including Modbus, BACnet, SNMP, and web services.

• Working knowledge of OT cybersecurity risks, vulnerabilities, and remediation strategies.

• Strong ability to analyze remediation plans, technical documentation, and risk impacts.

• Proven capability managing multiple concurrent remediation efforts across sites or regions.

• Solid IT platform and network fundamentals, with the ability to collaborate effectively with IT and security teams.

• Proficiency with Microsoft Office, Project, Visio, and project tracking tools such as MS Project or Smartsheet.

• Basic knowledge of common communication protocols like Modbus, BACnet, MQTT, SNMP, and Web Services.

• Excellent written and oral communication skills, able to engage with colleagues and customers

• Ability to multi-task and prioritize job requirements

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today, take charge of your career and grow your talents with us.

Safely Powering Progress

Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.