Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.
As our OSINT Investigator, you'll be the person who acts as our financial mystery solver, conducting thorough investigations into suspected fraudulent and illicit activities to keep our network safe.
Here's what your day-to-day will look like:
Deep-Dive Investigations – Leading end-to-end investigations into various fraud types, including Account Takeovers (ATO), sophisticated scams, refund fraud, and complex AML/CTF patterns.
Forensic Narrative Reconstruction – Gathering and analyzing data from multiple internal systems and external OSINT sources to build a clear, evidence-based story of the suspected illicit scheme.
Evidence Management – Documenting all investigation steps, findings, and evidence in a clear, concise, and defensible manner that is ready for legal or regulatory review.
Impact Assessment – Assessing the financial and reputational impact of fraudulent activities and recommending immediate mitigation actions or recovery strategies.
Regulatory Reporting – Preparing high-quality SAR/STR narratives for submission, ensuring the "Who, What, When, and Why" of a crime is undisputable.
Strategic Intelligence – Owning a specific 'Focal Area' to hunt for emerging trends and translating investigative findings into intelligence that sharpens our overall monitoring and prevention controls.
We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you?
Experience – You have 2-3+ years of demonstrable experience in end-to-end fraud or AML investigations, preferably within Fintech, e-commerce, or banking.
Investigative Mastery – A strong understanding of fraud principles, AML/CTF regulations (FATF, EU Directives), and the Strong Customer Authentication (SCA) framework.
Technical Literacy – Proficiency in data analytics using internal tools (like Looker, Splunk, HEX, or Redshift) and a basic understanding of the cybersecurity environment.
Reporting Excellence – Exceptional written communication skills to bridge the gap between technical data and actionable insights for senior management.
Proactive Intelligence – The investigative curiosity to hunt for "new-to-market" criminal typologies rather than just waiting for alerts.
Forensic Reconstruction – The ability to synthesize complex, disparate datasets into a logical and clear criminal narrative.
Core Values – Resilience under pressure, a proactive approach to learning new attack methods, and an unwavering commitment to ethics and confidentiality.
We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:
❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you're moving countries)
⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness)
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here
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Satispay powers payments for the people - help you send, receive and save money, whichever side of the exchange you stand.
Launched in 2015 as a European payment network, becoming an Italian unicorn in 2022 was a significant milestone for us. But what truly matters is our dedication to simplifying payments for individuals and businesses alike, making life easier for everyone. As part of our commitment, we're proud to offer innovative services like our meal vouchers, which streamline benefits for employers and promote local businesses.
Within our community of 4 million consumers and 300,000 merchants, we're more than just numbers; we're a diverse team of over 600+ talented professionals from various backgrounds, shaping the future of payments in Europe.
Interested in joining us? Explore our open positions: we'd love to connect with you!
