Job Description

General summary of duties: Responsible for coding, billing, denials, accounts receivable and payer policy updates

Supervision received: Reports to Revenue Cycle Manager

Education: CPC certification required

Pay: $53,000 - $65,000 /annual salary (DOE)

Location: Flagstaff office (Remote considered)

Responsibilities include:

• Analyze and interpret medical information in the medical record and assign/sequence the correct ICD-10-CM, CPT, and/or HCPCS code to the diagnoses/procedures of office, inpatient and/or outpatient medical records, including operative reports, according to established coding guidelines.
• Enter surgical charges in accordance with National Correct Coding Edits, applying correct modifiers and ICD-10 codes for accurate and compliant coding.
• Interact with and provide support to the practice to answer questions and resolve claim denials.
• Employ strong understanding of the encounter/billing process, and working knowledge of a Medicare, Commercial, and all other insurance plans as well as, their impact on reimbursement. Utilize medical reference resources and contacts to thoroughly research coding issues and to maintain working knowledge of payment/reimbursement systems to ensure maximum reimbursement and coding compliance.
• Identify opportunities for billing/coding improvements. Participate in developing, implementing, and reviewing programs for coding compliance monitoring, criteria for benchmark comparisons, organizational policies and procedures, and physician clinical documentation improvement programs.
• Meet or exceed productivity and quality standards as assigned by management.
• Take responsibility for various projects as assigned by management and perform any additional/miscellaneous duties (not inclusive of job description) as requested by the management team within the scope of knowledge/ability.
• Work as a team player and communicate in a positive manner with co-workers, managers, providers, and other contacts.

Requirements

• Must have orthopedic/spine coding experience and the ability to review and natively code complex operative procedure reports.
• Athena experience preferred
• Must have CPC certification and surgical billing experience as well as claims adjudication experience.
• Must have experience with working with Commercial, Medicare, Medicaid, and secondary insurance plans.
• Must be able to adequately communicate and coach providers on proper billing practices.
• Must be familiar with current coding trends including ICD 10.
• Skills in establishing and maintaining effective working relationships with patients, medical staff, and the public.
• Work at an efficient and fast pace.
• Must be self-motivated.
• Must be highly organized and have excellent attention to detail.
• Skills in exercising initiative, judgment, discretion, and decision-making to achieve organizational objectives.

Physical/Mental Demands:

• Sitting/standing for 8-9 hours a day.
• Must be able to view computer screen for long periods.
• Requires hand-eye coordination and finger dexterity.
• Occasional stress related to workload and assisting patient/staff/physicians with problems.

About us

Since 1978, Flagstaff Bone and Joint has helped people across Northern Arizona move better, feel better, and return to the lives they love. As a successful, physician-owned orthopedic and spine practice, we combine high-quality musculoskeletal care with a workplace where employees are valued, supported, and encouraged to grow. Our collaborative, fast-paced teams share a commitment to respecting patients’ time and money while fostering a culture of excellence. If you are looking for meaningful work, opportunities to build your healthcare career, and a fun, dedicated team, we invite you to grow with FBJ.

Why you’ll enjoy working at FBJ:

• Supportive, ambitious teams that work hard, collaborate, and celebrate success together
• Modern and beautiful office setting
• Growth and professional development opportunities
• Regular social events
• On-the-job training
• A positive employee culture built on teamwork, recognition, and opportunities to grow
• Caring, compassionate leadership that values clear and transparent communication
• Join a team of 115 employees serving communities across Northern Arizona

Benefits that support you—at work and beyond:

• Medical Insurance – Cigna Healthcare (must work 30 hrs / week or more)
• Medical benefits begin the first of the month following 60 days
• Health Savings Account (H.S.A.)
• Voluntary Dental Insurance
• Voluntary Vision Insurance
• Telehealth medical care
• Voluntary Life Insurance
• $50,000 in employer-paid group life insurance at no cost to employees
• Voluntary Short-Term Disability
• 401(k) and Roth 401(k) retirement plans, after one year of employment
• Eight paid days off for holidays
• Paid time off begins immediately

· 80 hours of PTO in your first year, with 120 hours provided to you on your anniversary date

• $500 credit to be used at FBJ, if you or your family needs care with us

Finalization of hiring is contingent on a clear background check

Who we are:

• We are a well-established, private practice providing quality musculoskeletal care to Northern Arizona since 1978.
• Our center strives to provide state-of-the-art care along with comprehensive medical education and superior customer service.
• Our main location is in Flagstaff, and our secondary location is in Kingman, Arizona. We have 2 other Arizona clinic locations: Cottonwood and Show Low.
• Flagstaff Bone and Joint has 20 medical providers with 8 physicians who are all Board Certified and Fellowship trained.
• Our center provides integrated ancillary services for patient convenience including digital x-ray, ultrasound, custom bracing, durable medical equipment, EMG/nerve conduction studies, and occupational and physical therapy.
• A talented team of 115 employees committed to exceptional patient care

Our purpose: Always respect patients’ time and money while fostering a culture of excellence.