Job Description

The role

Tekno is recruiting an Orthopaedic Upper Limb & Mako Sales Specialist to join our growing Team in the Republic of Ireland. Tekno distributes the Stryker Portfolio of Upper Limb & Mako Robot Implants and has a strong Market Share in the Republic of Ireland.

The role will be mainly Dublin based, however the candidate will be required occasionally to service other regions as part of the ROI Upper Limb Extremities Team. The candidate would be preferably living in the Dublin region.

The successful candidate will be responsible for:

• Full ownership of the Upper Limb Extremities portfolio and associated implant systems.
• Leading the MAKO Robotics & Navigation portfolio, including installations, training, and utilisation growth.
• Providing high‑level clinical and technical support to surgeons, theatre teams, radiology, and sterile services.
• Achieving sales, utilisation, and market share objectives across both portfolios.
• Acting as a trusted partner to key surgeons and hospital stakeholders.

Key Outcomes

• Full commercial ownership of the Upper Limb portfolio within assigned accounts.
• Develop deep clinical and technical expertise across all Upper Limb implants and procedures.
• Maintain strong theatre presence to support surgeons with clinical, technical and commerical queries.
• Build long term relationships with key customers.
• Execute account level sales strategies to achieve quarterly and annual targets.
• Identify new business opportunities through surgeon engagement and market insights.
• Provide feedback on product performance, customer needs.
• Actively sell the clinical benefits of both MAKO and Upper Limb implants.
• Collaborate with Marketing to support demos, clinical presentations, and awareness campaigns.
• Provide accurate forecasting and process sales orders.
• Support unassigned accounts and new MPSs as required.
• Manage complex workflows across robotics, implants, navigation, and theatre scheduling.
• Provide surgeons and theatre staff with advanced training and real time clinical/technical support during MAKO procedures.
• Prepare pre-operative surgical plans using MAKO software (implant sizing, alignment etc)
• Deliver in-services to OR, radiology and sterile processing teams.
• Troubleshoot technical issues and ensure optimal robot performance.
• Support demos, showsite visits and surgeon evaluations to drive adoption.
• Grow utilisation of MAKO across current and potential surgeons, including new applications (spine, Hip revision)
• Makin MAKO consigned equipment, instruments, implants etc.
• Coordinate case coverage and loan kit scheduling.

Key Skills & Experiences

• A Higher Education Qualification and an aptitude for learning new Surgical Technologies.
• A science/engineering graduate is preferable
• Ideally a minimum of 3+ years’ successful track record in medical sales or healthcare service in the hospital environment is desirable.
• Strong commercial and business acumen highly desirable. Ability to carry out risk/return analysis.
• Candidate must be ambitious and have the desire to drive business growth.
• Organisational skills are key and the ability to manage cross-functional teams.
• Excellent communication and interpersonal skills. This role is customer facing and will require strong influencing skills.
• Candidates must have the ability to be comfortable working in the Hospital Operating Room environment.
• Role requires both Technical and Sales Skills, with a primary focus on Customer Service & Patient Safety.
• The candidate must be self-motivated and have the ability to work well within a team.
• Good administrative and computing skills are necessary.

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