Job Description

City/State

Norfolk, VA

Work Shift

First (Days)

Sentara Norfolk General Hospital in Norfolk, VA, is hiring an Ortho/Neuro Navigator to join their team.

This position is full-time 40 hours per week Monday-Friday (no weekends)

Requirements:

Any of the following disciplines will qualify:

Licensed Registered Nurse, or Licensed Physical Therapist, or Licensed Physical Therapy Assistant, or Certified Occupational Therapist, or Certified Nurse Practitioner, or Licensed Physician Assistant in state(s) of practice required. Bachelor's degree required or 5 years relevant work experience in lieu of degree. If candidate possesses a bachelor's degree only 3 years of relevant experience is required.

The Navigator is responsible for a mix of daily and program development activities. Daily activities include those duties required to ensure the ongoing operational and managerial elements of the program are running smoothly. Daily activities typically account for 60% of the Navigators time and include: daily rounds, discharge planning, physician relations, pre-operative chart/pre-admission testing process. Program development activities include the activities necessary to ensure the long term success and growth of the program. Program development activities typically account for 40% of the Navigators time and include: patient education, chart reviews, program development, patient satisfaction, continuous improvement and data collection and marketing. This integral position designed to decrease fragmentation of care and coordinate services. The navigator creates a seamless flow through the health system such that the patient can focus on fighting his/her disease, based on the specific duties of the area where the Navigator is assigned.

Keywords: patient education, process improvement, program development, data entry, chart reviews, quality improvement, physician engagement

Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!

Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.

In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.