Job Description

Job DetailsJob Location: Wiry Smiles Mooresville - Mooresville, NC 28115Orthodontic/Dental Scheduling Coordinator
Location: Mooresville, NC
Schedule: Monday–Thursday: 8am- 5pm, Friday: 8am- 12pm
We are a busy, patient-focused orthodontic practice in Mooresville seeking an organized and friendly Orthodontic/Dental Scheduling Coordinator to join our team. This role is essential to keeping our daily operations running smoothly and ensuring a positive experience for every patient.
Responsibilities
Schedule, confirm, and manage patient appointments
Serve as a primary point of contact for patients, both in person and by phone
Verify insurance and coordinate benefits
Communicate effectively with clinical and administrative staff
Maintain accurate patient records and documentation
Ensure compliance with HIPAA and office policies
Provide excellent customer service in a fast-paced environment
Qualifications
Strong organizational and multitasking skills
Clear, professional communication skills
Ability to problem-solve and stay calm under pressure
Experience in a dental or orthodontic office preferred, but not required
Commitment to patient confidentiality and quality care
Benefits
Competitive salary
Paid time off
Health, dental, and vision insurance
Short-term disability and supplemental life insurance
Company-paid basic life insurance and long-term disability
Retirement plan options
Friendly, supportive, and collaborative team environment
If you enjoy working with patients, staying organized, and being part of a team that values professionalism and care, we’d love to hear from you.
QualificationsRequirements
“Can-do” attitude and willingness to help the team
Experience in a dental or medical office environment
Fluent in Spanish and English