Job Description

Job Location: Wiry Smiles Mooresville - Mooresville, NC 28115Orthodontic/Dental Scheduling Coordinator
Location: Mooresville, NC
Schedule: Monday–Thursday: 8am- 5pm, Friday: 8am- 12pm
We are a busy, patient-focused orthodontic practice in Mooresville seeking an organized and friendly Orthodontic/Dental Scheduling Coordinator to join our team. This role is essential to keeping our daily operations running smoothly and ensuring a positive experience for every patient.
Responsibilities
- Schedule, confirm, and manage patient appointments
- Serve as a primary point of contact for patients, both in person and by phone
- Verify insurance and coordinate benefits
- Communicate effectively with clinical and administrative staff
- Maintain accurate patient records and documentation
- Ensure compliance with HIPAA and office policies
- Provide excellent customer service in a fast-paced environment

Qualifications
- Strong organizational and multitasking skills
- Clear, professional communication skills
- Ability to problem-solve and stay calm under pressure
- Experience in a dental or orthodontic office preferred, but not required
- Commitment to patient confidentiality and quality care
Benefits
- Competitive salary
- Paid time off
- Health, dental, and vision insurance
- Short-term disability and supplemental life insurance
- Company-paid basic life insurance and long-term disability
- Retirement plan options
- Friendly, supportive, and collaborative team environment
If you enjoy working with patients, staying organized, and being part of a team that values professionalism and care, we’d love to hear from you.

QualificationsRequirements
- “Can-do” attitude and willingness to help the team
- Experience in a dental or medical office environment
- Fluent in Spanish and English