Hero Practice Services

Orthodontic Treatment Coordinator

Hero Practice Services  •  $21 - $28/hr  •  Huntington Park, CA (Onsite)  •  15 days ago
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Job Description

We are currently seeking a Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This position will report to the Operations Manager.

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Pay range: $21-$28/hr

Job Responsibilities

  • Facilitate financial discussions with delinquent accounts
  • Achieve patient conversion results
  • Assist with phone calls and patient check-out
  • Understand, monitor, and ensure the smooth implementation of office processes, including but not limited to, scheduling, patient flow, and insurance verification
  • Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
  • Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

  • Previous sales experience desired
  • Previous experience in a dental practice a plus
  • Ability to multi-task and complete tasks correctly and on time
  • Knowledge of various insurance plans, manuals, exclusions, and limitations 
  • Strong interpersonal skills and a friendly demeanor
  • Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Office, Word, and Excel
  • Bilingual a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Hero Practice Services

About Hero Practice Services

Hero Practice Services: A Different Kind of Practice Management Group

Hero is the only practice management group focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in underserved communities. With dozens of offices nationwide, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO!

Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes and a dedicated, well-trained staff. The Hero Practice Services team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation and lifestyle they need for career happiness.

Navigating the healthcare system can be a challenge for the families we serve. At Hero, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children. Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eye wear selection to orthodontics, we make it fun, easy and affordable for children to thrive.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Colorado Springs, Colorado
Year Founded
2006
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