Job Description

Our office is looking for a fun, energetic back-office team member. Patient care and experience are very important to our office. We value an individual who exhibits the ability to communicate, multi-tasks and works well with others. We have three office locations and two doctors. Teamwork and dependability are crucial for this position. We have a four-day weekend every other week. Come join our fun, fast paced orthodontic office!

Duties include:

· Assist with all phases of orthodontic treatment as directed by the Orthodontist and/or treatment plan.

· Prepare teeth for the placement of brackets and bands.

· Prepare and secure orthodontic wires.

· Ability to assist in laser procedures with Orthodontist.

· Educate patients on oral hygiene and appliance care.

· Help motivate patients to achieve the very best results from orthodontic treatment.

· Serve as key communication link between the patient and the Orthodontist.

· Make patients feel comfortable, at ease and welcomed to our practice by engaging the patient and/or parent in conversation.

· Assists Orthodontist in any given procedure.

· Sterilize, set up and prepare orthodontic equipment and instrumentation in accordance with established regulations and guidelines.

· Maintain clean and neat work areas. Restock supplies as needed.

· Answer patient/parent questions if appropriate or refer them to the Orthodontist or another staff member who can assist them.

· Cleans clinic patient chairs and moves around clinic with sense of urgency.

· Back up for sterilization.

· Performs side tasks daily and/or monthly as assigned by Clinic Coordinator.

· Attend all staff meetings and daily huddles.

· Abide by established office policies and procedures.

· Representing the practice in a positive way inside and outside of the office.

· Required to travel between office locations.

Requirements

· At least 1 year of orthodontic assisting experience is preferred

· Self-motivated, organized, and have a positive attitude

· Possess great understanding of dental terminology

· Have excellent communication and written skills

· Have excellent public relations skills

· Work well with patients and team

· Be experienced in delivering high-level customer service