U.S. Xpress, Inc.

Orientation Specialist

U.S. Xpress, Inc.  •  Dallas, TX (Remote)  •  1 day ago
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Job Description

Orientation Specialist
DALLAS TX USX TERMINAL
8am-5pm EST (check timezone)
Position open to remote: No
Grade: HR07
Compensation Range: $15.79-$21.36

Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

  • Medical, Dental, and Vision
  • Basic/Supplemental Life
  • Accidental Death/Dismemberment
  • Health Savings Accounts
  • Flexible Savings Accounts
  • Company Paid Holidays
  • Paid Time Off
  • 401k with Employer Matching Contribution
  • Employee Stock Purchase Plan
  • Paid Parental Leave
  • Short Term Incentive Program
  • Employee Assistance Program
  • Pet Insurance


This role provides support to the Driver Experience, Driver
Development, Driver Qualification, and HR teams in on-boarding new drivers
across multiple terminals. The Orientation Specialist is responsible for assisting
with all orientation documentation for Safety and Human Resources.

What You’ll Do:
Efficiently
and effectively process drivers attending orientation. Drivers must be
processed through Department of Transportation (DOT) regulations and U.S.
Xpress policy to ensure a quick and effective hiring process.
Verify and scan all information on driver’s licenses, permanent residence cards, and social security cards. Clip all documents to driver files. This includes physical standards test, medical cards and physicals, chain of custody, and direct deposit forms.
Assist Medical, PST, and EFA technicians on site by coordinating/communicating information to drivers.
Assist drivers with correcting information on paperless applications and orientation documentation and resubmitting the applications for verification.
Assist Onboarding Compliance Specialists in obtaining additional safety documentation and information on driver applications.
Assist Human Resources and driver by reviewing tax forms, W-4, HR audits, and I-9.
Complete and review all other driver documentation in orientation.
Review Driver Medical Cards and Physicals and organize for driver to carry in the truck.
Travel and provide remote assistance to other terminals, as needed, to support personnel shortages.
Provide support for driver on-boarding activities that occur during non-traditional workdays/hours.
Communicate orientation schedules and anticipated driver volumes to our third-party providers who play a role in the on-site orientation process (i.e.: DOT physicals, drug testing, physical standards testing, EFA, etc.).
Responsible for addressing questions about drivers going through pending qualification or disqualification processes.
Communicate travel arrangements for drivers who are disqualified and/or are hired from pending qualification status.
Assist walk-in applicants and return-to-work employees.
Performs other duties as assigned.

What
We’re Looking For:
Education
High school, GED or equivalent experience required
College preferred

Experience
Experience in the transportation industry preferred

Skills/Certifications
DOT knowledge of driver requirements preferred
Good organization and communication skills required
Knowledge of Excel, Paperless System, and AS 400 preferred
Ability to scan and use copy machine preferred

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

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U.S. Xpress, Inc.

About U.S. Xpress, Inc.

We’ve been evolving to meet the challenges of moving goods better for nearly 40 years. The strength we’ve built throughout our history is powerful — and we’re using it to drive future growth. Together, our businesses boast an unmatched network know-how, experience, and innovation.

Our over-the-road (OTR) division offers an asset-based fleet across the United States with both solo and expedited solutions, and flex capacity to cover surges and special projects.

Our Dedicated division offers customers the flexible, on-demand capacity of their own private fleet delivering every day, without the hassle of having to manage one.

The U.S. Xpress Logistics division gives shippers access to a full-service fleet backed by a strong freight logistics network. For carriers, it helps keep their trucks running and income rolling, with support from our people and technology.

We know our people are the key to our success. That's why we promote from within at every level of the company. If you're looking for a work environment with rich opportunities to grow and advance your career, this is it.

In 2023, U.S. Xpress became part of the Knight-Swift family of brands, joining the industry's largest full truckload carrier as we build our company's future.

See all we have to offer at https://www.usxpress.com/company/careers/.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Chattanooga, TN
Year Founded
1986
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