Job Description

Apple Services Engineering builds the products and services Apple's customers love — and
helps the rest of Apple do the same. Our teams power Apple Music, Podcasts, TV+, App Store,
iCloud, Commerce, Search & Recommendations, and much more.

We're looking for a senior Organizational Program Manager to drive efficiency, build scalable
processes, and partner with engineering leadership across a large engineering organization.
You'll own complex programs end-to-end, bring data-driven insight to leadership decisions, and
develop repeatable solutions that scale. You'll advise senior leaders on organizational strategy,
influence cross-functional stakeholders, and drive the programs shaping the culture of the
organization you support.

Preferred Qualifications

Experience embedded in platform and infrastructure engineering organizations
Track record of influencing cross-functional stakeholders and driving alignment without
direct authority
History of designing scalable processes and frameworks — not just executing existing ones
Experience mentoring or developing junior program managers or coordinators
A true team player and trusted partner — someone who shows up for the broader org,
collaborates generously, and always keeps the bigger picture in mind
Exceptional interpersonal skills; ability to build trust and work effectively across functions,
levels, and global locations
Strong organizational skills with the ability to manage multiple high-priority workstreams
simultaneously
Excellent written and verbal communication; able to distill complex, ambiguous information
into clear narratives for diverse audiences
Experience planning large-scale events — offsites, town halls, leadership summits —
including logistics and content
Adaptable and composed through change; able to re-prioritize fluidly
Comfortable handling sensitive and confidential information with integrity and discretion
Proficiency with Keynote, Pages, Numbers, and Apple tools preferred

Minimum Qualifications

7–10 years as a Chief of Staff, Senior Program Manager, Senior Operations Manager, or
equivalent — with demonstrated end-to-end program ownership and strong autonomy
Experience working directly with and influencing senior leaders in a software engineering
organization
Proven ability to drive programs with measurable outcomes — encompassing design,
implementation, and iteration, not just execution support
Strong understanding of the software development lifecycle and how engineering teams are
structured and operate
Demonstrated ability to analyze organizational data and translate it into clear leadership
recommendations
Bachelor's degree or equivalent, relevant work experience