Organizational Effectiveness is driving the future of Fayetteville PWC to support our employees and uphold our vision of safe, reliable, and affordable utilities. You will be at the center of this evolution as our Organizational Effectiveness & Transformation Leader. You will be responsible for driving organizational transformation through strategic change management, succession planning, and organizational design that aligns strategy, culture, and people. You will lead initiatives to develop leaders at all levels by leveraging transformational leadership principles. You will inspire vision, foster innovation, and build agile, high-performing teams capable of navigating dynamic environments. This is a high-impact position where your ideas will shape the future of our organization. Success in this role requires clear communication, accountability, and a commitment to continuous development.
Here’s what you’ll do:
Drive culture change that reflects our values. Define what “great” looks like for our organization and embed it into every system, process, and conversation.
Shape leadership at the top. Design CEO and executive succession frameworks, readiness pipelines, and development roadmaps that secure our future.
Champion transformation. Build frameworks that help leaders and teams embrace innovative approaches to processes and solutions, focusing on discovering smarter ways forward that enhance efficiency and create positive experiences for employees and stakeholders.
Elevate performance. Continue to evolve performance management processes so goals feel meaningful and drive business impact.
Improve strategic processes. Lead major HR-related transformation projects. Standardize procedures and create simple tools that make it easier for leaders and employes to do their best work.
Develop talent pipelines. Design and deliver high-quality training, apprenticeship, mentorship, and leadership programs.
Collaborate across PWC. Partner with Human Resources Business Partners and department leaders to align people and culture strategies with business priorities.
PREFFERED KNOWLEDGE, SKILLS, AND ABILITIES
Expertise in organizational development, culture transformation, and enterprise change management.
Strong analytical and problem-solving skills.
Ability to recommend solutions with tact.
Skilled in planning, organizing, and managing multiple projects and deadlines.
Exceptional communication and facilitation skills.
Ability to interpret data and create actionable insights.
Ability to build trust and maintain confidentiality in sensitive matters.
Proficiency in Office 365 and Oracle HCM.
MINIMUM QUALIFICATIONS
Education: Bachelor’s Degree in Human Resources, Organizational Development, Business, or related field. Master’s Degree in Human Resources, Organizational Development, or MBA preferred.
Experience: 5+ years in organizational development, change management, or talent management
Certifications (preferred): Prosci Change Management Certification, Lean Six Sigma
WHAT WE OFFER
RETIREMENT AND SAVINGS
WORK LIFE BALANCE
GRADE 414
$81,932.46 – $107,946.02
Exempt
Fayetteville PWC provides utility services (electricity, water, waste water) to the people of Fayetteville and Cumberland County for more than a century. As the largest municipal power system in North Carolina, PWC employs 600 people and serves over 114,000 customers in Cumberland County and on the military installation of Fort Bragg/Pope Air Field. PWC has been recognized state-wide and nationally for excellence in utility services as well as in the areas of safety, financial reporting, community service, sustainability and innovation.
PWC offers a competitive compensation and benefits package that includes: Local Govt Employee' Retirement, comprehensive health and dental plans, flexible spending accounts, paid vacation, sick leave and holidays; 401(k), 457 and NC 529 savings plan, On-side wellness center, relocation assistance and educational, training and staff development opportunities.
