Job Description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for an Organizational Design and Workforce Planning Consultant to join our People and Culture team.

Posting closes: October 2, 2026

Employment Status: Full-time

For Internal Use Only: P3/a

Location: Hybrid - Interested candidates must have the flexibility to work from one of our offices in Calgary, Edmonton, or Red Deer on average 8 times per month.

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

Reporting to the Director Culture and Employee Experience, the Organizational Design and Workforce Planning Consultant plays a critical role in evaluating and enhancing our organizational frameworks to drive efficiency, collaboration, and alignment with strategic goals. You will be responsible for developing comprehensive workforce strategies that address talent acquisition, skills gaps, and succession planning to meet future business needs. Your expertise will guide change initiatives related to organizational redesign, ensuring smooth transitions that align with our business objectives and culture.

What You'll be Doing:

• Assess and improve organizational structures to enhance efficiency, collaboration, capabilities, and strategic alignment.
• Develop and implement workforce strategies, including talent acquisition, skills gap analysis, and succession planning.
• Lead and support organizational redesign and change initiatives to ensure smooth business transitions.
• Create and deliver organizational design guidance and education for leaders.
• Balance business needs with organizational design best practices and strategic priorities.
• Partner with senior leaders and People & Culture teams to align workforce strategies with business and culture objectives.
• Translate business strategy into short-, medium-, and long-term talent plans.
• Develop and manage workforce forecasting models and tools using internal and external data.
• Establish and maintain a skills taxonomy to support workforce planning, talent acquisition, learning, and development.
• Monitor and report on organizational design effectiveness, including cost efficiency, span of control, and key outcomes.
• Research and apply organizational design best practices from leading financial institutions and other organizations.
• Conduct workforce gap analyses and forecast future talent needs based on business strategy and market trends.

What you Bring:

You possess exceptional communication and interpersonal skills to effectively collaborate with senior leaders and stakeholders. A strong understanding of organizational development principles and workforce planning methodologies with excellent analytical skills with the ability to interpret complex data and provide actionable insights. You are a strategic thinker with the ability to develop and implement innovative solutions with the ability to manage multiple tasks and deadlines effectively.

Experience:

• Minimum 5+ years’ experience in a similar role in organizational design and workforce planning.
• Experience in organizational design and workforce planning in a complex organization with strong analytical and strategic thinking skills.

Education:

• Certification in HR-related fields (e.g., SHRM, CPHR) is preferred.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Competitive compensation including performance-based incentive pay and profit share
• Training & Development Opportunities
• Career Advancement Potential Flexible work options
• Meaningful work towards individual and corporate goals 
• Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Employment Eligibility for External Applicants: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

Qualified applicants are invited to apply online.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

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