Who We Are
We are a high-impact change team supporting the Commercial Bank—one of the organization’s core business segments, serving over 2,500 employees across middle market regions, commercial real estate, and specialized industries.
We partner closely with sales, credit, product, and solution teams to help deliver meaningful change that improves how we serve our clients and support our employees. Our work focuses on the people side of change, ensuring initiatives are understood, adopted, and sustained.
We are:
Support Change Across the Commercial Bank
As an Organizational Change Manager I, you will support the delivery of change initiatives across the Commercial Bank, partnering closely with the Commercial OCM team, project delivery teams, and business stakeholders.
These initiatives will vary in size and complexity. Your focus will be on communications, engagement, and reporting, helping ensure employees are well informed and ready to adopt change.
You will:
Deliver Communications
Drive Employee Engagement
Manage Reporting & Coordination
Provide Team & Business Support
We are looking for a self-driven, collaborative early-career change professional who enjoys crafting clear, engaging communications and thrives on connecting with people. This individual is motivated to learn, contribute, and build strong partnerships across the organization.
Bachelors' degree and a minimum of 3 years’ of relevant experience (business, communications, change management, transformation, experience design, or similar), or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ of relvant experience.
Strong written and verbal communication skills, with the ability to simplify complex concepts and apply independent judgment
Strong problem-solving and strategic thinking skills, with a demonstrated ability to connect dots across systems, teams, and initiatives.
Experience working with multiple stakeholders and building strong partnerships
Strong organizational and coordination skills with the ability to manage multiple priorities simultaneously
Demonstrated ability to deliver high-quality work on time in a fast-paced environment
Comfortable presenting in virtual settings to large audiences
Experience with or willingness to learn collaboration and communication tools & technology (e.g., Microsoft Office Suite, FirstUp, Seismic, WebEx, Teams)
Industry experience in banking or financial services
Experience supporting communications or engagement in a large organization
Foundational knowledge of change management principles, methodologies, or tools
What Sets You Apart
Why This Role Matters
This role plays a key part in ensuring that change within the Commercial Bank is well-communicated, well-understood, and successfully adopted. You will help create consistent employee experience during change and contribute to building stronger change capabilities across the organization.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $74,600.00 - $124,400.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Buffalo, New York, United States of America
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
