Job Description

Organizational Change Manager – Business Transformation Office

ICF is seeking an experienced Organizational Change Manager to join our Business Transformation Office (BTO) — a central team driving strategic corporate initiatives across the organization. In this role, you will partner with operational, technical, and functional leaders to deliver impactful change strategies that enable successful transformation. You will report directly to the Director and play a critical role in shaping how change is managed and embraced across ICF.

We are seeking candidates with prior experience directly supporting a Contract Lifecycle Management System (CLMS) and designing and managing change that impacts c ontracting and procurement teams.

Key Responsibilities

• Serve as a trusted advisor to initiative leadership, executive sponsors, and C-level steering committees.
• Collaborate with the internal change management team and act as a key member of the Business Transformation team.
• Champion the Change Management Community of Practice, fostering alignment across corporate and operational functions.
• Design and execute stakeholder engagement strategies to drive awareness, understanding, and adoption of change initiatives.
• Design and manage change that impacts c ontracting and procurement teams
• Enhance and standardize change management methodologies, tools, and best practices.
• Develop and implement communications and training strategies, including supporting materials and job aids for end users.
• Partner with corporate communications and other teams to ensure timely and effective messaging of project milestones.

Required Qualifications: 

• Bachelor’s degree
• Prior experience directly supporting a Contract Lifecycle Management System (CLMS) and designing and managing change that impacts contracting and procurement teams  
• Minimum 5 years of experience applying change management principles, methodologies, and tools; (Ex: Prosci®) 
• Minimum 5 years of experience collaborating with project teams and familiarity with project management principles
• Minimum 3 years supporting technology initiatives and translating highly technical concepts into learning materials (e.g., job aids) for end users
• Minimum 2 years of experience leading internal change teams and supervising direct reports 
• Ability to write, edit, and quickly deliver high-quality communications on behalf of high-visibility leadership

Preferred Qualifications: 

• Experience with CLMS platforms (e.g., Icertis, Ariba, Coupa, SAP CLM, Ironclad, etc.), ERP or procurement tools with contract modules
• Experience managing change initiatives that impact people and organizational behaviors
• Demonstrated experience to build and execute strategies and provide overall change management consultation and direction to the business and leadership
• Strong executive presence and ability to navigate at all levels of an organization
• Expertise in developing organization-wide communication strategies
• Exceptional interpersonal skills and ability to build productive partnerships
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Forms, and Visio) 

Professional Skills

• Excellent verbal and written communication skills, including experience with developing and delivering presentations, editing, and proofreading
• Ability to simplify complex and technical concepts into clear, actionable content
• Adaptability to thrive in a fast-paced, sometimes ambiguous, work environment 

#indeed

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employerTogether, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations. 

Read more about workplace discrimination rightsor our benefit offerings which are included in the  Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted This policy is in place tomaintainthe integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is

$118,807.00 - $201,971.00Reston, VA (VA30)