Job Description

Brief Job Description The OCM Specialist will support the Texas Department of Transportation (TxDOT). This role schedules, plans, and executes project-level change adoption strategies that drive the successful adoption of new technology across agency initiatives. The OCM Specialist works closely with project managers, business relationship managers, and technology partners to develop and implement change management plans and related deliverables. Key areas of focus include change readiness, stakeholder engagement, organizational communications, and long-term sustainability of technology implementations. The position supports TxDOT's Information Technology Division (ITD) in providing transparency into project work, priorities, and impacts across the agency. Responsibilities Schedule, plan, and execute project-level change adoption strategies, including measurement of change readiness and long-term sustainability. Develop and implement change management plans and related deliverables, including stakeholder analyses, change impact analyses, and communications assessments. Collaborate with project managers, business relationship managers, IT teams, and technology partners such as DBAs and system administrators to drive adoption of new technology. Create work products that support change management plans and measure stakeholder engagement and end-user adoption through metrics and reporting. Provide project teams with coaching and guidance based on industry best practices to improve cross-functional coordination and communication during project execution. Develop and execute communications plans that convey project work, priorities, and impacts across the agency to provide transparency into ITD projects. Write content, end-user communications, training materials, and documentation that explain technical changes to non-technical users. Build and maintain collaborative relationships with team members, peers, and ITD leaders within ITD and across the agency. Support the vision for Engagement, Culture, and Communications by working with team members and management to implement effective change management solutions. Contribute to process improvement efforts within the team and across ITD while maintaining currency with technology, standards, and best practices. Requirements Minimum Qualifications 3 years of working knowledge of OCM methodologies such as PROSCI, including development of deliverables such as Stakeholder Analysis, Change Impact Analysis, and Communications Assessments. 3 years of experience developing work products that support change management plans, including execution of plans with stakeholder engagement and end-user adoption measured through metrics and reporting. 3 years of experience providing project teams with coaching and guidance based on industry best practices to improve cross-functional coordination and communication during project execution. 3 years of experience working with and reaching all levels of employees. 3 years of experience on large efforts with agency-wide impact. 3 years of experience developing content for dissemination to non-technical users, including communicating technical changes in non-technical terms, with exceptional verbal and written communication skills. 3 years of experience supporting the development and maintenance of relationships within ITD and across the agency, including developing and executing communications plans to communicate project work, priorities, and impacts. 3 years of experience providing project teams and users with documentation based on industry best practices to improve understanding of technical changes. 3 years of experience contributing to an inclusive environment by building and maintaining collaborative relationships with team members, peers, and leaders while demonstrating accountability, ethics, and best-in-class customer service. 3 years of experience supporting engagement, culture, and communications initiatives, implementing change management solutions with team members and management, and supporting process improvement efforts. Preferred Qualifications Bachelor's degree in Information Technology, Business Administration, Communications, Organizational Change Management, or a related field. 3 years of marketing and/or corporate communications experience. 2 years of experience in graphic design or visual representation of content to convey messaging. Additional Requirements Candidates selected for interview may be required to undergo a criminal background check and drug screening. Work Location and Schedule Location: Austin, TX. Schedule: Full-time, 2080 hours over 12 months (December 1, 2026 through December 1, 2027). Work Arrangement: Onsite; candidates must be local to the Austin area.