Organizational Change Management Delivery Lead (Project Manager 1)

About Us:

Our mission at the Ohio Department of Health (ODH) is advancing the health and well-being of all Ohioans.Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish.

The Project Management Office (PMO) supports Ohio Department of Health modernization, transformation, enhancement, improvement, and expansion initiatives across all of the Department’s workstreams

What You'll Do:

The PMO is seeking a dynamic, relationship‑driven Organizational Change Management Delivery Lead and Project Manager to help lead modernization efforts, beginning with the statewide implementation of an electronic Newborn Screening System in collaboration with the ODH Public Health Laboratory and Ohio's birthing hospitals. In this high‑impact role, you’ll be the trusted point of contact for hospitals across Ohio, guiding them through planning, onboarding, training, and go‑live. You’ll collaborate closely with clinical teams, IT staff, vendors, and ODH Laboratory leadership to streamline workflows, resolve challenges, strengthen readiness, and ensure a smooth transition to the new system. This project will require significant statewide travel and regular reporting to leadership with recommended mitigation strategies.

• Manages assigned health programmatic, implementation, and hybrid program/IT projects and sub-projects that cover all phases of project management.
• Coordinates implementation planning, workflow analysis, readiness activities, pilot support, implementation scheduling, and post-implementation follow-up as appropriate for assigned projects.
• Documents implementation risks, workflow issues, stakeholder concerns, and recommended mitigation strategies.
• Secures stakeholder engagement and collaboration including coordination with external implementation partners, healthcare providers, local agencies, laboratories, vendors, and other organizations participating in assigned implementation projects.
• Develops project timelines, implementation plans, readiness plans, communication schedules, issue logs, risk logs, and other planning documents.
• Conducts change impact assessments, including stakeholder identification, impact analyses, workflow assessments, implementation readiness evaluations, and change readiness evaluations.
• Produces key deliverables such as communication plans, implementation readiness plans, coaching plans, roadshows, training plans, stakeholder engagement plans.
• Evaluates success through stakeholder experience, implementation readiness, adoption, satisfaction, and project outcome metrics.

Unusual Working Conditions:

Extensive statewide travel which may include frequent onsite implementation support and overnight stays. This is an Exempt position, with a pay range of 15on theE1 Exempt Pay Range Schedule

3 yrs. exp. in project management (i.e., management & development of project/program requirements, design, development, testing/pilot, training & full scale implementation), with experience to be commensurate with project/program &/or position description on file (e.g., specific human service program area, management information sciences, fiscal); AND 12 mos. exp. in budgeting & calculating cost projections of program/projects.

-OR successful completion of 2 yrs. post-secondary education majoring in business administration, public administration, computer science/information technology, social science, or health, with major being commensurate with project to be assigned; AND 12 mos. exp. in budgeting & calculating cost projections of program/projects.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Additional Preferred Qualifications:

• Certification in change management and/or project management.
• Experience helping organizations adapt to new processes or systems in hospitals, laboratories, or other healthcare settings (e.g., conducting readiness assessments, workflow impact analysis, stakeholder engagement, communication and learning strategies, coordinating with vendors, and resolving issues during setup and go‑live).
• Strong interpersonal and communication skills with the demonstrated ability to build trust, explain changes clearly, gather feedback, document issues, and support training or workflow improvements during implementation.

Job Skills: Project Management
Technical:Project Management, Organizational Development, Training
Professional:Building Consensus, Critical Thinking, Establishing Relationships, Problem Solving, Public Speaking

EDUCATIONAL TRANSCRIPT REQUIREMENTS:
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration. Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 15, Step 1 of the Exempt Pay Range Schedule ($44.38 per hour), with an opportunity for pay increase after six months ($46.88) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES:

All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

STATUS OF POSTED POSITION:
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BACKGROUND CHECK NOTICE:
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.