Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Shape the future employee experience and employee engagement strategy across the Qantas Group
• Drive workforce insights, culture initiatives and organisational development outcomes
• 12-month fixed term opportunity based at our Mascot Campus, Sydney

The aviation sector doesn’t stand still. Challenged to adapt and change, we’ve responded by reinventing our customer experience, broadening our business and achieving what was thought impossible. This allows us to stand strong as the Qantas Group.

As the Organisational Development Manager, you'll play a key role in shaping how we listen to, engage and support our people across the Qantas Group. Working within the Organisational Development team, you'll lead critical employee listening, engagement and culture initiatives, transforming workforce insights into meaningful actions that improve both employee experience and organisational performance.

This is a highly visible role that partners with senior leaders, HR Business Partners, Employee Experience, Internal Communications, People Analytics and specialist Centres of Excellence across the business. You'll be responsible for driving enterprise-wide employee listening programs, delivering strategic insights and recommendations, and ensuring meaningful action is taken to strengthen engagement, culture and leadership effectiveness across diverse workforce groups.

A key focus of the role is turning data into action. You'll lead annual engagement surveys and employee listening initiatives, analyse workforce trends and engagement data, develop executive-level insight packs and influence stakeholders to deliver measurable outcomes. You'll act as a custodian of culture and engagement frameworks, helping the business understand employee needs and continuously focus on improving the employee experience.

What you’ll bring to the role:

• 10+ years' experience in Organisational Development, Employee Experience, Employee Engagement, Culture, Change or a related People function within a large, complex organisation.
• Experience leading employee listening, workforce insights or engagement programs from strategy through to implementation and delivery of measurable outcomes.
• Strong analytical capability with the ability to interpret data, identify trends and translate insights into actionable recommendations.
• Proven stakeholder engagement and influencing skills, including experience partnering with senior leaders and executive stakeholders.
• Demonstrated experience leading organisational change, culture transformation or continuous improvement initiatives.
• Strong project management capability with experience delivering complex programs end-to-end.
• Qualifications in Organisational Psychology, Human Resources, Business, Change Management or a related discipline.

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.  

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.  
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Applications close: Wednesday, 16th of September 2026