Job Description

Organisation Design Manager

Ocado Logistics | Hatfield (Hybrid) | Permanent, Full-Time

Why Ocado? Here at Ocado Logistics it's our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

About the role:

We are seeking a strategic and forward-thinking Organisation Design Manager to ensure our business is 'future fit' and structured for continuous success.

This is a highly collaborative, internal consulting role where you will partner directly with the Senior Leadership Team (SLT) and People Partners. Operating within a matrixed structure, you will conduct thorough organisational assessments, develop data-driven design recommendations, and lead complex transformations from concept through to implementation.

Working at the heart of Ocado Logistics, you will drive operating model architecture and role design across the business, ensuring our structures maximise efficiency, align with strategic objectives, and improve overall operational effectiveness. This is an opportunity to get stuck into exciting transformational projects and see first-hand the great work happening across our logistics network.

You will be:

• Strategic Organisation Design: Designing and overseeing the implementation of optimal organisational structures, roles, and processes across the business.

• Organisational Assessment: Conducting thorough assessments using data and insights to diagnose current structural efficiencies and identify opportunities for design intervention.

• Recommendation Development: Developing data-driven design recommendations, including detailed structural charts, role definitions, and process mapping.

• Stakeholder Partnership: Acting as a trusted partner and internal consultant to senior leaders, providing expert coaching on OD practices and transformation planning.

• Implementation & Change Management: Leading the deployment of design changes and facilitating the transition to new ways of working while ensuring business readiness and minimal disruption.

• Process Improvement: Ensuring all design activities contribute to an architecture that positions the business for success and maximises efficiency.

• Cross-Functional Collaboration: Partnering with Internal Communications, Legal, People Services, and Programme Managers to ensure seamless, compliant change delivery.

• Acting as a brand ambassador: Fostering a positive company culture, championing 'The Ocado Way', and upholding the core values of Ocado Logistics.

About you:

• Proven experience in a dedicated Organisation Design, Organisational Development, or HR Consulting role with experience in OD

• Demonstrable track record of successfully leading and implementing organisation design, restructuring, and transformation projects

• Experience using data and analytics to perform diagnostic assessments and translate findings into practical, compelling design solutions

• Deep experience with change management principles and methodologies related to complex organisational transitions

• Exceptional stakeholder management and influencing skills, with the ability to facilitate constructive discussions and achieve alignment among diverse groups

• Strong analytical and critical thinking skills with the ability to assimilate complex data and focus on root causes

• Proactive, curious, and solutions-focused mindset. Comfortable extending learning through effective questioning and constructive challenge.

• Ability to operate effectively in fast-paced environments, driving progress through action and tackling issues with urgency

• Excellent communication and presentation skills, capable of presenting complex structural information clearly to all levels of the organisation

CIPD Level 7 qualification or equivalent level qualification by experience (QBE) is required and a degree in Human Resources, Business, or a related field is advantageous.

What you can expect to receive in return:

At Ocado we believe in a workplace where everyone feels valued and supported, so you'll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes a healthy work-life balance and extensive healthcare coverage.

Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

• Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.

• Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.

• Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.

• Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.

• Private Medical Cover: Rest easy with comprehensive private medical insurance.

• Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.

• Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.

• Shuttle Services: Convenient free shuttle buses connect you to work.

• Share Schemes: Join exciting share plans to participate in our success.

• Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.

• Financial Protection: We offer Income Protection and Life Insurance for financial security.

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, gender or gender reassignment, sexual orientation, marital status, civil partnership, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

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