Full-time, Fixed Term 12 Month position
HEW 9 + 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus, and hybrid ways of working
RMIT is seeking an experienced Change Manager to support a key initiative within the Student Experience Tapestry program — a major transformation that brings together multiple student‑facing systems and processes to create a more connected, seamless experience.
The project is focused on unifying how we capture, manage, and apply communication choices across the university (e.g. Prospective Students, and Alumni). Today, these settings are dispersed across systems and teams; this initiative will replace existing processes with a single, enterprise‑wide capability that applies consistent rules, improves data quality, and captures and honours customer choices across all relevant engagement points. The project will reduce manual operational effort, uplift compliance, and enable a more personalised communication experience.
As Change Manager, you will lead and deliver the end-to-end change approach, shaping the engagement, readiness, and adoption strategy. You’ll work closely with project team and stakeholders to ensure staff understand the new model, how to use it, and feel confident transitioning to an automated, governed processes.
You will be tasked with:
·Consolidate and maintain program‑wide stakeholder matrices and engagement plans
·Identify join‑up opportunities, overlaps, and dependencies across the program
·Contribute to consistent and streamlined communication and messaging across the program
·Align timelines, activities, and change artefacts with other Program Organisational Change Managers
·Identify opportunities to reduce duplication and improve efficiency across change delivery
Key Selection Criteria
·Minimum 4 years’ strong experience as an OCM practitioner.
·Experience in the application of an OCM methodology (such as PROSCI).
·Experience in OCM end-to-end delivery within projects including Change Impact Analysis, Communications, Engagement, and Learning/Training & Development fundamentals.
·Experience in managing change in complex, ambiguous, dynamic environments.
·Experience in developing and implementing OCM strategy for projects.
·Excellent stakeholder management, negotiation, facilitation and relationship skills, including the ability to work collaboratively with key stakeholders and develop effective relationships with diverse staff at all levels.
·Excellent communication skills both written and verbal: ability to articulate messages to a variety of audiences and all organisational levels, including executive level.
·Outstanding planning and organisation skills along with outstanding levels of productivity in terms of attention to detail, accuracy, time management and speed.
·Demonstrated ability to work autonomously, own tasks/deadlines, take accountability for delivering quality outcomes, manage priorities, and adapt to moving timeframes.
Desirable:
·Exposure to tertiary education sector.
·Experience in OCM delivery for technology/innovation projects.
·People management skills, including experience in coaching other staff.
Qualifications
·Degree in Information Technology, and/or related Vendor Certifications.
·CCNA or CCNP level certifications - highly desirable
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
The Operations Portfolio enables an integrated, enterprise-wide delivery for the best practice student and staff experience. The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.
The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.
The Information Technology Services (ITS) function provides RMIT University with current and emerging
Technology systems and services. Our vision of “unleashing technologies to enable great experiences for
RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery
empowering the advancement of the University’s commitment to advancing Lifelong Learners.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘ Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Marcus Logan via email marcus.logan@rmit.edu.au
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.
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7 June 2026 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.
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