Job Description

Order Tracker

Current Location: Chonqing, China

The Order Tracker is responsible for monitoring production order delivery timelines with factories and ensuring product quality through inspections. This role is essential in managing production schedules, coordinating compliance requirements, and overseeing quality control to guarantee timely and successful order fulfillment.

Responsibilities:

• Receive purchase orders (POs) from the Order Management LATAM team.
• Track the delivery of artwork and labeling instructions from the Compliance team to factories.
• Monitor and manage the production schedule with factories for placed orders.
• Conduct on-site factory audits to oversee production status, assembly start dates, and shipment readiness.
• Perform quality audits at factories before, during, and after production.
• Prepare and send audit reports.
• Manage inspectors and production follow-up specialists.
• Maintain key performance indicators (KPIs) to ensure on-time order deliveries.

Deliverables:

• Production order tracking files.
• Factory audit reports.
• Production timeline compliance indicators.

Qualifications & Experience:

• Strong background in supply chain management, quality control, or order fulfillment.
• Experience in factory audits and production tracking.
• Strong organizational and reporting skills.
• Ability to manage multiple stakeholders across factories and internal teams.
• Fluent in English and Mandarin preferred.