Job Description

WHO WE ARE

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

THE WORK

You will join our Finance Operations team, supporting end‑to‑end Order to Cash processes – from customer inquiry and sales order through delivery, invoicing, cash application, and collections.

This role is an individual contributor position, performed within a clearly defined scope of work, with close collaboration within the team and with your direct supervisor.

WHAT YOU WILL DO

• Support collections activities for a dedicated customer portfolio

• Contact customers (phone/email) regarding outstanding payments

• Apply payments and credits and support account reconciliation

• Release orders according to defined rules and timelines

• Perform basic credit checks (customer history, payment behavior)

• Cooperate with internal teams (Finance, Sales, Customer Service)

• Escalate issues and risks to the Team Lead when needed

• Support dispute resolution and follow up until closure

• Ensure data privacy and compliance in daily work

• Record actions and account history accurately in systems

• Prepare simple weekly/monthly reports and support month-end closing

WHAT'S IN FOR YOU

• Develop strong negotiation and communication skills through regular interaction with clients in Italian-speaking regions.

• Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.

• Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.

Work Model & Schedule

• Hybrid work model – 2–3 days per week from the office

• Office location: Warsaw, Przyokopowa Street

• Work schedule: Monday to Friday, standard business hours

WHAT ARE WE LOOKING FOR

• Language skills: English at B2 level or higher, Italian at C1 level or higher (used in daily communication)

• Educational background in Finance, Accounting, Economics, or a related field, combined with a strong interest in financial processes and willingness to develop within the Order to Cash area

• Strong communication and interpersonal skills for contacting Clients via email and phone in a B2B (Business-to-Business) setting

• Familiarity with Microsoft Office Excel

• Strong attention to detail and analytical skills

• Effective time management and task prioritization skills

• Interest in development within the financial field

Nice to have:

• Initial professional experience in Order to Cash, Collections or Accounts Receivable

WHAT WE OFFER

• Full-time employment contract

• Using foreign language and new technology solutions daily, cooperating with various global Clients.

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

• Paid employee referral program

• Private medical care (Luxmed or Medicover), life insurance.

• Access to the WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card and Lunch card).

• Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.

• A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.

• Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.

WHAT WE BELIEVE:

• Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

• All o ur leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

• Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.