Job Description

• Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com

  What we offer

  • Health and Life Insurance

  • Accenture days, 3 additional vacation days

  • On site doctor

  • Birthday leave

  • Internet reimbursement

  We are looking for a detail-oriented and proactive professional to join our team in a dynamic Shared Services environment. In this role, you will support end-to-end operational processes, ensuring accurate and timely execution in line with defined SLAs, KPIs, and compliance standards.

  You will be responsible for processing transactions, monitoring performance metrics, and maintaining strong relationships with internal stakeholders to ensure service excellence. This position also plays a key role in driving continuous improvement initiatives, identifying process gaps, and supporting the implementation of best practices.

  As part of a fast-paced and collaborative team, you will contribute to process stability, provide internal support, and act as a subject matter expert, ensuring adherence to procedures and high-quality delivery across operations

• Required Accounting or Finance background.

• Min 3 years of demonstrated work experience in OTC processes

• English B2

• Portiguese C1

• Strong stakeholder management and communication skills, related process domain expertise and experience, supervisory skills

• 1-3 years of experience in leading and motivating a team to achieve goals

• Working knowledge of ERP’s

• Strong interpersonal and written communication skills, with the ability and confidence to operate at senior levels within client and Accenture organizations

• Excel

• Strong customer service orientation (internal and external)

• Focus on team goals

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.