Job Description

Deine Aufgaben

• You take ownership of processing customer orders, change requests and service contracts in Salesforce and our internal tools 
• You prepare delivery-relevant documents and handle dispatch of our products, including hands-on logistics support 
• You act as first point of contact for order-related questions from customers and internal stakeholders 
• You help build up our new Order Processing team and support the entire order fulfilment process 
• You keep our CRM data (Salesforce) accurate and up to date 
• You contribute ideas to optimise processes and develop the department further

Dein Profil

• You work in a structured, precise and reliable way 
• Strong customer focus and a solution-driven, hands-on approach (incl. practical tasks like preparing shipments) 
• Confident with ERP/CRM systems and MS Office; tech-savvy and comfortable with numbers 
• Team player with strong communication skills 
• Very good German and good English (e.g. German C1, English B2) 
• Nice to have: commercial education, experience in order processing or export management in an international environment

Warum wir?

• Shape your own area of responsibility in our newly built Order Processing team 
• A secure position in an innovative Austrian company with global market leadership and start-up culture 
• Open communication and flat hierarchies — your opinion matters 
• Real flexibility in arranging your working hours
• The minimum salary for this position is € 2.547,00 gross/month in accordance with the Austrian IT Collective Agreement (full-time, 38.5h/week). Actual compensation is based on qualifications and experience and exceeds the collective agreement minimum.