Work Setup: On-site training with a flexible hybrid setup after completion — enjoy working from home with only 2 in-office days per month.

Job Summary

The Production Builder Order Processing Specialist is a vital member of the team, responsible for

managing the high-volume workflow of production builder projects. This role involves the accurate

translation of purchase orders from various builder portals into our internal QXM system. A

successful OPS member will build and maintain strong relationships with builder superintendents,

ensuring all projects are processed with a focus on accuracy, efficiency, and adherence to company

standards.

Key Responsibilities

• 
  Builder Portal Management:
  Serve as the primary point of contact for assigned builder portals, actively monitoring for new purchase orders, managing project updates, and ensuring all data is current.

• 
  Purchase Order Translation:
  Accurately translate and input all project details from builder purchase orders into the QXM platform, including material, scope, and specifications.

• 
  Client Relationship Development:
  Proactively develop and maintain strong working relationships with client superintendents and support staff to facilitate clear communication and resolve issues efficiently.

• 
  Process Adherence:
  Diligently follow all established systems and processes to ensure consistency and prevent errors in high-volume production.

• 
  Communication & Collaboration:
  Serve as the central communication hub between the sales team, client superintendents, and internal departments to keep projects on track from start to finish.

• 
  Problem Resolution:
  Identify and troubleshoot potential issues with purchase orders or project details, escalating to leadership when necessary.

• 
  Exhibit Strong Core Behaviors:
  Demonstrate 4+ rank on all Core Behaviors (Composure, Positivity, Innovation, Integrity & Execution).

Requirements

Required Skills & Qualifications

• 
  Proven experience in a high volume data entry, order processing, or administrative role, preferably within the construction or building materials industry.

• 
  Experience with builderspecific portals and a strong understanding of the builder production process.

• 
  Exceptional attention to detail and commitment to data accuracy.

• 
  Strong interpersonal skills with a proven ability to build professional relationships.

• 
  Excellent written and verbal communication skills.

• 
  Ability to manage multiple tasks efficiently and work under deadlines in a fast-paced environment.

• 
  Proficiency with project management software (QXM, Stone Profits, etc.) and Microsoft Office.

Benefits

Benefits:

• 
  Work Setup:
  Onsite training with a flexible hybrid setup after completion — enjoy working from home with only
  2 in-office days per month
  .

• 
  Computer equipment will be provided once the transition to Hybrid.

• 
  Full government-mandated benefits: SSS, PhilHealth, and Pag-IBIG

• 
  Additional Pay:
  Night differential pay and holiday pay

• 
  13th-month pay bonus

• 
  Free HMO coverage with 1 free dependent upon regularisation

• 
  Paid leave entitlements upon regularization

• 
  Accident insurance for added peace of mind

• 
  Quarterly Perfect Attendance Incentives

• 
  Company-Sponsored Events – Team building, employee engagement programmes, and more