If you are looking for an opportunity to grow, Emerson has an opening for you as an Order Processing Analyst with German in Cluj-Napoca. In this position, you will ensure the accurate and timely processing of customer orders. You will collaborate with customers and internal stakeholders to resolve order-related issues and deliver an outstanding customer experience.

We look forward to seeing your application!

 Process customer orders accurately and efficiently in compliance with company procedures and customer requirements.

 Review customer purchase orders, pricing information, contractual requirements, and compliance-related documentation.

 Monitor order progress from receiving to booking.

 Prioritize urgent orders and coordinate with internal teams to meet customer expectations and business commitments.

 Communicate effectively with Customer Service Representatives and other stakeholders regarding order-related issues.

 Investigate and escalate system, pricing, product, or order discrepancies when necessary.

 Support continuous improvement initiatives by identifying process improvement opportunities and sharing best practices.

 Maintain compliance with quality standards, company policies, and local regulations.

 Collaborate with colleagues to ensure business continuity and provide backup support as required.

You are an organized and proactive professional with strong analytical skills and a customer-first mindset. You thrive in a fast-paced environment, enjoy solving problems, and can manage multiple priorities while maintaining a high level of accuracy.

For This Role, You Will Need:

 Bachelor's degree in Business Administration, International Trade, or a related field.

 Previous experience in a corporate environment.

 Intermediate proficiency in German and English, both written and spoken.

 Strong attention to detail and accuracy.

 Excellent organizational and multitasking skills.

 Customer-oriented approach and strong interpersonal skills.

 Proficiency in Microsoft Office applications.

 Experience working in an international business environment.

 Knowledge of ERP systems such as Oracle, SAP, or similar platforms.

 Experience in customer order management or sales operations within a manufacturing or industrial organization.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.