Order Management Specialist (All genders)
As Order Management Specialist you will join Philips’ Supply Chain. We welcome applications from both junior- and mid-level experience specialists.
Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.
Your role:
Managing complex orders with use of SAP and other supporting tools.
Being responsible for end-to-end process: order intake, order changes, product & pricing information, handling complaints, return process.
Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning and other departments within Philips).
Providing excellent customer service for our customers.
Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).
You're the right fit if:
You have a bachelor degree i in Business Administration, Supply Chain, Operations or equivalent.
Previous experience within Supply Chain (especially Order Management) or Logistics is considered a plus
You have fluent English language (C1 level or higher), feeling comfortable in communication with stakeholders.
You are a problem solver with good organizational skills (time management, work management).
You are team player with strong communication skills.
You are proficient in Microsoft Office (especially Excel).
Working knowledge of SAP (or other ERP) would be an advantage
Our benefits:
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of trainings & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business
• Discover our rich and exciting history
• Learn more about our purpose
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here
#LI-EU
#LI-OFFICE
#EOS
Over the past decade we have transformed into a focused leader in health technology.
At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.
We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.
As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better.
Visit our website: http://www.philips.com/
Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html
