Job Description

A job that matters: your tasks

• Create, process and execute customer orders for products, projects, and maintenance/repair services for a designated dormakaba country/region
• Ensure accurate and timely entry of data into systems, maintaining data integrity and confidentiality
• Communicate with customers to confirm order details, address inquiries, and provide updates on order status
• Generate and issue invoices to customers in a timely manner, ensuring accuracy and compliance with company policies
• Assist in preparing reports and maintaining records and templates related to order management and invoicing activities
• Liaise with Local Sales teams, Supply Chain, Procurement, Finance, and Technicians to gather necessary information and ensure seamless order processing and invoicing

An experience that matters: your skills

• A degree in Business Administration, Supply Chain, Finance, Sales or a related field is preferred
• Previous experience in a similar role within order management, billing or service back-office environment
• Experience in processing and executing customer orders, and generating and issuing invoices to customers
• High level of accuracy and attention to detail in processing orders and generating invoices
• Good verbal and written communication skills for effective interaction with customers, sales teams, and other stakeholders
• Proficiency in using ERP and CRM systems, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
• Fluent English - verbal and written

A workplace that matters: our offering

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
• Attractive remuneration package
• Opportunity for flexibility with a hybrid working model
• Home office allowance
• 25 days paid annual leave
• Additional health insurance
• Employee Assistance Program (Mental Health, Legal & Financial Counselling)
• 102.26 EUR Food vouchers
• Public transportation card
• Optional parking space
• Multisport card
• Language training opportunity
• Employee referral program
• Brand new modern office premises in a class A business building
• Fresh fruits in the office
• Training and mentorship programs
• Access to over 15,000 LinkedIn Learning courses to assist in your professional development