Job Description

Salary Range $16.52 - $23.13

The Order Entry Representative is responsible for accurately entering, processing, reviewing, and managing customer orders within internal systems. This role supports key points of coordination between sales, customer service, and operations to ensure timely and error-free order fulfillment. The ideal candidate is detail-oriented, organized, and self-driven, with strong computer literacy and the ability to confidently navigate systems, manage tasks independently, and maintain accuracy in a fast-paced environment.

This is a hybrid role requiring onsite work three days per week in Cypress, CA (Tuesday, Wednesday, and Thursday).

Responsibilities and Essential Functions:

• Accurately enter customer orders into the order management system, ensuring all details (pricing, quantities, shipping information, and specifications) are correct
• Utilize Esker/OCR tools to process customer order documents, and review system/generated entries for accuracy, making corrections as needed
• Review orders for completeness and compliance with company policies, pricing guidelines, and contractual terms
• Draft clearly written customer-facing notes to clarify order details and/or resolve discrepancies
• Make corrections or adjustments to orders as required, maintaining proper documentation
• Assist in identifying process improvements to increase efficiency and reduce errors
• Support high-volume order periods while meeting accuracy and turnaround time expectations
• Participate in a team-based order proofing rotation, reviewing larger or more complex orders to ensure accuracy and completeness prior to releasing
• Participate in occasional testing of new or modified components, pricing updates, and system changes to validate accuracy and proper system functionality

Qualifications, Skills and Education:

• High School Diploma or equivalent

• 2+ years work experience in data entry
• Comfortable working in a fast-paced, deadline-driven environment
• Strong attention to detail and high level of accuracy in data entry

Perks and Benefits:

We hope that you’re excited by the possibilities that come along with working at Exemplis! With us, TEAM comes first. We bring integrity, passion, and excellence to work each day. Being part of our team means living our core values and thriving in an environment of constant innovation and positive change.

In addition to our unique culture, we also offer these fun perks and benefits.

• Competitive Salary: Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges are developed with the support of national benchmarks and industry best practices that adjusts to your cost of labor, years of relevant experience, skill set, and education.

• Hybrid Work Schedule: We believe in supporting a healthy work–life balance and offer a flexible hybrid schedule, with remote work on Mondays and Fridays and onsite collaboration on Tuesdays, Wednesdays, and Thursdays.

• Health Insurance: We offer a variety of health insurance options (medical, dental, vision, etc.) for all of our team members. Eligible the first month following your start date.

• 401(k) We match 100% up to 3% and then 50% of the next 2% deferred.

• Time Off: Taking time off to recharge is a must whether it is for your personal health or vacation; paid time off starts accruing day 1!

• Observed Holidays 10 company observed holidays: New Years, Martin Luther King, President’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Day.

• Employee Discounts We offer discounts to our employee across all of our product lines.

• Hit our Numbers Lunch: When we hit our monthly milestones, we all celebrate!

• Tuition Scholarships: Partnership with UMASS Global for 10%-20% off tuition for you and/or your family.

About Us:

It all started in a small warehouse in California with just three employees, a fax machine and a bell that rang out every time a chair came down the conveyor belt. 30 years later, Exemplis continues to lead, innovate and disrupt an array of industries through its growing family of brands — including SitOnIt Seating, Timbuk2, X-Chair, Maverick, Mavix, Edloe Finch, and Albany Park.
From sustainable manufacturing to outreach programs and more, we strive to make a positive impact on everyone we serve. We make sure our people (and their communities) are at the core of our organization. To make a difference, we must be a champion of diversity, inclusion, service and social justice — above all else.
Are you ready to be a part of something special? We have headquarters, offices and retail stores across the U.S. (plus a variety of flexible work opportunities). Learn more and apply today.
Exemplis is an Equal Opportunity Employer and our company adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. Read our full statement on our careers page.