Job Description

🧩 Key Responsibilities

• Enter and process customer quotes in CRM and orders in the ERP system with a high degree of accuracy
• Review order details to ensure completeness, pricing accuracy, and compliance with company policies and processes
• Communicate with Sales regarding order status and delivery schedules
• Coordinate with internal teams to resolve order discrepancies, product availability issues, or shipment delays
• Monitor open orders and proactively follow up to ensure timely fulfillment
• Support the Sales and Customer Service teams with administrative tasks related to order management
• Identify opportunities to improve order processing efficiency and contribute to workflow optimization

🛠️ Skills & Qualifications

• Strong attention to detail and a high level of accuracy
• Excellent communication skills in English; additional languages are a plus
• Experience with ERP or order management systems (e.g., SAP, Sales Force)
• Ability to work effectively in a fast-paced, international environment
• Strong organizational skills and the ability to prioritize multiple tasks
• Customer-oriented mindset with a proactive approach to problem-solving
• Basic understanding of logistics, shipping terms, and international trade

🎯 What We Offer

• A dynamic role within a global organization
• Opportunities for professional growth and development
• A collaborative, multicultural work environment
• Competitive compensation

  🌍 About the Role

  As an Order Entry Specialist, you play a key role in ensuring smooth and accurate order processing within our emea order entry team. You will be responsible for entering, reviewing, and managing customer orders while maintaining a high level of accuracy and professionalism. In this position, you collaborate closely with internal departments such as Sales, Fullfillment, Shipping, Finance, and Customer Service to ensure timely delivery and excellent customer satisfaction.

  🧩 Key Responsibilities

• Enter and process customer quotes in CRM and orders in the ERP system with a high degree of accuracy
• Review order details to ensure completeness, pricing accuracy, and compliance with company policies and processes
• Communicate with Sales regarding order status and delivery schedules
• Coordinate with internal teams to resolve order discrepancies, product availability issues, or shipment delays
• Monitor open orders and proactively follow up to ensure timely fulfillment
• Support the Sales and Customer Service teams with administrative tasks related to order management
• Identify opportunities to improve order processing efficiency and contribute to workflow optimization

• 🛠️ Skills & Qualifications

• Strong attention to detail and a high level of accuracy
• Excellent communication skills in English; additional languages are a plus
• Experience with ERP or order management systems (e.g., SAP, Sales Force)
• Ability to work effectively in a fast-paced, international environment
• Strong organizational skills and the ability to prioritize multiple tasks
• Customer-oriented mindset with a proactive approach to problem-solving
• Basic understanding of logistics, shipping terms, and international trade

• 🎯 What We Offer

• A dynamic role within a global organization
• Opportunities for professional growth and development
• A collaborative, multicultural work environment
• Competitive compensation

About us - Malvern Panalytical, Micromeritics and SciAps.
Together we are a powerful and highly complementary combination of market leading technologies.

We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.

Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.

Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.

SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.

We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.

We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.

Malvern Panalytical, Micromeritics & SciAps
Your Partners in Discovery

Malvern Panalytical, Micromeritics and SciAps, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most qualified applicant for each role and make all decisions without regard to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.