Job Description

Order Desk Specialist

• 5.5 Days Work, Long/Short Week Work Arrangement, Public Holiday
• Double Pay, Attractive Bonus, Medical Insurance
• Work Location: Ping Shan (10 mins walk from MTR Tin Shui Wan Station)

Roles & Responsibilities

• Provide Sales & Administration Support to entire Aftermarket Operations
• Job orders administration – preparing job start to end, under designated SOP and WIP(Work in Progress) tracking
• Ensure validity and accuracy of ERP through work order processing, SOP, data analysis, internal audit and coordination with inventory control.
• Ensure and maintain internal controls consistent with corporate requirements and good business practice
• Communication with service personnel, superiors, suppliers, sub-contractors, customers and end-users in a professional, responsive, and responsible manner
• Assist in the formulation and implementation of strategies to improve the performance of teams operations
• Manage and develop documentation and job process requirements

Requirements

• Higher Diploma or above. Priority will be given to candidates with business-related academic majors
• Minimum 5 years customer service or sales support background
• A strong communicator, able to work under pressure and handle multi-tasking independently in a fast-paced environment
• Self-motivated, proactive, well-organized, good team player, detail-minded with the ability to work independently and strong sense of responsibility
• PC literate, including good experience with ERP operations and Proficient in Microsoft Office(Word, Excel, PowerPoint)
• High degree of proficiency in Microsoft Excel and Power BI Data Analysis
• Ability to multi-task, prioritize and plan to meet tight deadlines to achieve required targets
• Great command of both written and spoken English and Chinese(Cantonese & Mandarin)
• The candidate is a Hong Kong resident.
• Possess a Hong Kong SAR Permanent Identity Card.
• Native Cantonese speaker.