Job Description

Intern Order Automation & Data Quality (Esker)

The Intern – Order Automation & Data Quality will support the AMER rollout of Esker, focusing on

improving automation accuracy and accelerating system stabilization.

This role is critical during the initial implementation phase, where Esker’s machine learning model

requires structured input, validation, and continuous correction to achieve targeted no-touch order

processing rates.

The intern will execute transactional and analytical tasks that directly contribute to system learning,

while reducing operational strain on Customer Service teams.

Key Responsibilities

• Review, validate, and correct orders processed through Esker

• Ensure high levels of data accuracy and completeness

• Provide structured feedback to support machine learning model training

• Execute data cleansing and validation activities

• Support monitoring of automation performance metrics (e.g., no-touch rate, error trends)

• Collaborate with Customer Service and project stakeholders to ensure process continuity

• Follow defined SOPs and contribute to process standardization

Impact of the Role

• Accelerates Esker learning curve and stabilization timeline

• Reduces rework and operational burden on Customer Service teams

• Protects service levels during volume growth and system transition

• Supports faster realization of automation ROI

Qualifications

• Currently pursuing or recently completed a degree in Business Administration, Supply Chain,

Industrial Engineering, or related field

• Strong attention to detail and data accuracy

• Analytical mindset with ability to identify patterns and errors

• Basic to intermediate Excel skills

• Ability to follow structured processes and work independently

Competencies

• Attention to detail

• Accountability

• Learning agility

• Process orientation

• Collaboration

Additional Locations: