Job Description

Zurich Instruments is a technology leader in advanced test and measurement instruments and in control electronics for quantum computing. Our products are used in many challenging research fields by scientists all over the world and by leading high-tech companies world wide. We help advance science and build the next generation of quantum computers.
To strengthen our Business Fulfillment team, we are looking for an experienced and ambitious professional who will be primarily responsible for order management and the execution of all export-related tasks. Serving customers around the world, you will work closely with our Production and our Technical Sales teams to bring our industry-leading products to the academic and industrial markets.

Your responsibilities

• Receive, review, and process domestic and international customer orders.
• Prepare and manage export documents.
• Ensure compliance with international export laws, regulations, and customs requirements.
• Act as a point of contact for international customers, ensuring customer satisfaction.
• Coordinate with freight forwarders, customs brokers, and carriers regarding shipping/transportation.

Your profile

• KV-degree, or BSc in Business Administration or equivalent.
• Solid experience in order processing, export and customs administration (big plus if in an industrial context).
• Full professional proficiency in English and German; additional languages are advantageous (e.g. French).
• Team player with proactive attitude.
• High attention to detail, autonomy and problem-solving skills are a must for this position.
• Excellent communication skills suitable for high-quality customer interaction, good organizational skills with a good sense of prioritization and high attention to detail.
• Excel skills, CRM and ERP tools a plus

We offer a diverse work environment with an open and transparent company culture where personal development forms the basis of our success. We thrive on cooperation and support distributed decision-making that allows everyone to take responsibility and generate substantial impact from the start and on many levels.
Now is a great time to join the team.
We look forward to receiving your resume and motivation letter.