Job Description

The Colleague Experience Group (CEG)—Amex’s Human Resources function—is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

The Colleague Experience Group (formerly HR) is focused on providing a great colleague experience every day. Our mission is to obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Within CEG, the Colleague Services (CS) organization plays a critical role in providing outstanding services, capabilities, data, and insights to enable that great colleague experience.

The Oracle HCM Cloud Cross Functional Lead will report to the Director of Digital Product Solution Design. As part of this team, you will drive the design, development, and delivery of Oracle HCM Cloud solutions. The role is primarily focused on Oracle HCM Redwood UX, Visual Builder Studio (VBS), Oracle AI Agents, Rest API’s, Core HR and other modules functional expertise.

• Drive Redwood UX adoption and develop page extensions, business rules, and validations using Visual Builder Studio (VBS).
• Design and implement Oracle AI Agents to automate HR processes and enhance employee experience.
• Lead configuration, enhancements, and support of Oracle Fusion HCM Core HR and other HCM modules.
• Design and manage HCM Security, including RBAC, data roles, security profiles, role provisioning, and access controls.
• Develop and optimize OTBI dashboards, BI Publisher reports.
• Support HCM workflows, quarterly releases, and production issue resolution.
• Collaborate with HR, security, and technology teams to deliver secure, scalable, and innovative HCM solutions.
• Oracle HCM experience with strong hands-on expertise in Oracle Fusion Cloud HCM with modules such as Core HR, Recruitment and more.
• Proven hands-on experience with Redwood UX and Visual Builder Studio (VBS).
• Deep knowledge of HCM Security, data security, role provisioning, and access management.
• Knowledge of Oracle AI Agent Studio, generative AI, and AI-driven HR automation; hands-on implementation experience.
• Knowledge of OTBI and reporting tools.
• Familiarity with HCM Extracts, HDL and REST APIs
• Strong technical leadership, analytical, problem-solving, and stakeholder management skills.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for this position.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.