Job Description

Scope Of Work
To engage with a vendor who can provide FCCS and EPBCS services for the EPM system. The number of resources required is two. The job will be onsite, and the location is in Abu Dhabi’. The duration of the contract is 6 months Extendable
nfigure and customize EPM applications based on organizational needs.
c)     Collaborate with external vendors and consultants, as necessary.
d)     Technical Expertise & Support:
e)     Provide technical expertise in Oracle Cloud EPM tools, including Financial Consolidation and Close (FCCS) and Enterprise Planning & Budgeting (EPBRS) and other related modules.
f)     Must have experience of 2 implementations and 3 Support of EPM Modules

Provide technical support for Oracle Cloud EPM applications, addressing and resolving system issues promptly including raising Oracle Support Requests as needed.
a)     Collaborate with end-users and EPM admins to troubleshoot and optimize system performance.
b)     Ensure integrity of governance and workflow processes for financial data model within EDM application.

B.     Integration & Data Management:
a)     Design and implement data integration processes between Oracle Cloud EPM and other disparate source systems such as ERPs. Other legacy financial system and data warehouses.
b)     Ensure data accuracy and consistency across various EPM modules.
c)     Create and manage data integration processes between Oracle Cloud EPM and other enterprise systems.
d)     Ensure data accuracy, consistency, and integrity across EPM modules including time-sensitivity of feeding data into EPM systems during period end close and forecasting cycles.
e)     End-User Training & Documentation:
f)     Develop and deliver end-user training programs to maximize the effective utilization of Oracle Cloud EPM applications.
g)     Provide ongoing support and assistance to end-users. Maintain detailed documentation of configurations, customizations, and technical processes.

Service Level Agreements

SLA A
| A | Description: Time to identify and propose suitable resource with suitable CV. SLA is considered failed if it takes more than 5 working days to share CV
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| B | Failure to deliver SLA: If panel member doesn't meet the SLA two consecutive times, company reserves the right to remove the member from the panel
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SLA B
| A | Description: Time to submit CD for the selected resource should be under 3 working days
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| B | Working days: If any resource submission goes beyond 3 working days, SLA should be considered failed
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| C | Failure to deliver SLA: If panel member doesn't meet the SLA two consecutive times, company reserves the right to remove the member from the panel
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SLA C
| A | Description: Duration for replacement of any team member should be minimum 10 working days
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| B | Min 3 days advance payment with the team member, otherwise SLA should be considered failed
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| C | Failure to deliver SLA: If panel member doesn't meet the SLA two consecutive times, company reserves the right to remove the member from the panel
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SLA D
| A | Description: Suitable resources should be proposed
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| B | SLA failed if more than 3 CVs are received and rejected; the vendor will be considered unsuitable and blocked
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| C | Failure to deliver SLA: If panel member doesn't meet the SLA two consecutive times, company reserves the right to remove the member from the panel
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SLA E
| A | Description: When a resource is requested, minimum 70% of CVs should belong to the supplier's own pool. External candidates should not make up more than 30% of proposed candidates