Experience

10-13 Years

Technical Project Manager – Oracle ERP (EBS & Fusion Cloud)

We are seeking a high-caliber Oracle ERP Technical Project/Program Manager to lead multiple complex global projects and drive end-to-end delivery for Oracle EBS and Cloud Fusion initiatives (Implementations, Rollouts, Transformations, and Managed Services/AMS).
Key Qualifications:
1. Total Experience: 15+ years of experience in the IT services sector.
2. Oracle Leadership: 7+ years of hands-on experience managing large-scale Oracle EBS and Cloud Fusion projects with a vast global footprint.
3. Domain Expertise: Proven track record delivering Oracle solutions within the Supply Chain / Manufacturing and Finance industry verticals.
4. Team & Project Scaling: Demonstrated experience concurrently managing multiple parallel projects and leading teams of 25–30 members (onshore/offshore).
5. AMS & Transition Expertise: 5+ years of experience leading complex Application Maintenance Services (AMS), including transition management (Shadow to Primary support), steady-state operations, and contract closures.
6. Certifications: Oracle Functional / Technical, PMP/Prince2 certification is highly preferred. Agile/Scrum, Oracle Cloud Project Management are a strong plus.

Core Responsibilities:
1. Multi-Project & Program/Delivery Management:
a. Parallel Governance: Scope, plan, and technically manage multiple concurrent projects including greenfield implementations, rollouts, upgrades, and support operations.
b. Manufacturing & Finance Delivery: Leverage industry knowledge to guide the delivery of specialized Oracle Supply Chain/Manufacturing and Financial modules.
c. AMS Strategy & Transition: Design and execute comprehensive transition frameworks, manage knowledge transfer (KT) phases, and mitigate risks moving from deployment to support.
d. SLA & Performance Tracking: Monitor system uptime, oversee daily support activities, ensure strict SLA compliance, and establish ticket prioritization frameworks using ITSM tools like ServiceNow.

2. Financial & Business Acumen :
a. P&L & Budget Management: Own project financial health, monitor budgets, manage resource utilization across your 25–30 member team, and approve scope changes to maximize profitability.
b. Value Creation: Identify opportunities for system enhancements, automation, and continuous improvement to drive value for the client and add-on revenue for the organization.

3. Stakeholder & Customer Relationship Management:
a. Strategic Advisory: Act as the primary technical point of contact for client leadership, aligning Oracle capabilities with their business transformation goals.
b. Communication: Lead weekly, monthly, and quarterly steering committee reviews. Proactively manage client expectations and escalations.

4. Technical Guidance & Problem Solving:
a. Cross-Module Oversight: Guide technical and functional teams in resolving complex, cross-modular issues intersecting ERP, SCM, HCM, and EPM Tech stacks.
b. Risk & Infrastructure Management: Identify, log, and mitigate critical technical risks, infrastructure bottlenecks, and data integration issues.

5. People Leadership & Talent Development:
a. Team Mentorship: Coach, mentor, and upskill a global team of 25–30 technical and functional Oracle consultants.
b. Practice Building: Actively participate in recruitment, performance evaluations, and capability building to align the Pune/Hyderabad/Bangalore/Indore hub with modern Oracle Cloud trends.

6. Technical Skills: Deep familiarity with Oracle EBS (R12) and Oracle Cloud Fusion architecture, data models, and integration tools (SOA/OIC/FBDI/ADFdi) etc. Methodologies: Oracle Unified Method (OUM), AIM, Waterfall, and Agile/Scrum frameworks.

Required Technical/ Functional Competencies

Change Management:

• Specialized in overcoming resistance to change and helping organizations achieve their Agile goals.
• Able to guide teams in driving the change management projects or requirements.
• Leads change initiatives and mitigates resistance

Delivery Management:

• Create an integrated pricing model across service lines.
• Guide team members to apply pricing techniques.
• Grow the account, forecast revenues and analyze complex internal reports.
• Manage at least 1 complex account (>10m) or multiple small accounts independently.
• Optimizes delivery processes and KPIs

Customer & Stakeholder Management:

• Deep understanding of customer strategic objectives
• Expert knowledge of stakeholder management frameworks
• Understanding of change management impacts on stakeholders
• Develops comprehensive stakeholder engagement strategies
• Manages complex stakeholder relationships and conflicts
• Leads customer relationship management initiatives

Domain/Industry Knowledge:

• Specialized knowledge of customers' business processes and relevant technology platform or product.
• Able to forecast business requirements and market trends, manage project issues, and validate customer strategy roadmap.
• Advises on Domain-specific risks and opportunities

Product/Technology Knowledge:

• In-depth knowledge of platform/product and associated technologies.
• Review various product-specific solutions for a specific project/client/organization and conduct product demos, walkthroughs and presentations to prospects if required.

Project Management & Planning:

• Advanced PM methodologies (Agile, Waterfall, Hybrid)
• Deep understanding of portfolio scheduling and resource management
• Knowledge of organizational PM standards and best practices
• Manages complex, multi-phase projects and programs
• Develops PM standards, processes, and scheduling frameworks
• Optimizes resource utilization across project portfolios

Risk & Quality Management:

• Advanced risk management and quality frameworks
• Deep understanding of enterprise risk and quality systems
• Knowledge of continuous improvement and risk governance
• Manages complex risk portfolios and quality programs
• Develops risk management and quality standards
• Leads risk assessment and quality transformation initiatives

Communication & Issue Management:

• Advanced communication methodologies and issue management processes
• Deep understanding of change communication and escalation frameworks
• Knowledge of organizational communication and crisis management
• Manages complex communication strategies and issue portfolios
• Develops communication and escalation standards and procedures
• Leads communication initiatives and crisis response activities.

Required Behavioral Competencies

Accountability:

• Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible.

Agility:

• Works with a diverse set of situations, people and groups and adapts and motivates self and team to thrive in changing environment.

Collaboration:

• Reaches out to others in team to ensure connections are made and team members are working together.
• Looks for ways to integrate work with other teams, identifying similarities and opportunities, making necessary changes in work to ensure successful integration.

Customer Focus:

• Engages in executive customer discovery to predict future needs of customers and drives customer relationships with a long-term focus and takes actions to enhance customer loyalty.

Communication:

• Communicates and presents complex ideas, information, and data to multiple, broad, and demanding stakeholders internal and/or external to the Organization.
• Helps others communicate better with their audience. Demonstrates honest, direct, and transparent communication and facilitates conversations within the team and its close collaborators.

Drives Results:

• Proactively seeks challenging and differentiated opportunities and drives and motivates team members to take on more responsibility.

Resolves Conflict:

• Balances the business interests of all stakeholders and manages any conflicts offering mutually beneficial options.

Certifications