Job Description

Responsibilities

• Support the client post go-live and provide resolution to issues and questions
• Engage in client projects as required
• Update configurations and settings
• Provide functional application leadership and guidance to client regarding “best practices” and the functionality of the SCM modules
• Work with clients to develop solution designs to ensure that business requirements are met
• Assist in documentation and provide training
• Collaborate with technical resources for integrations, documentation, and complex issue resolution
• Act as a liaison between client teams, both technical and functional in nature
• Present updates to clients on a regular basis

Preferred experience

• Working specifically with Cost Accounting, Receipt Accounting, Inventory Management, Order Management, and Procurement work areas
• Hands on experience in configuration, requirements gathering, creating documentation, and testing
• Experience working alongside and communicating directly with clients
• Ability to work independently and manage multiple tasks
• Strong oral and written communication skills, including presentation skills
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Other Relevant Information

Must be able to maintain fluent communication both orally and writing in English.