Job Description

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

The Oracle Cloud Business Analyst is a key member of ZOLL Applications team. The Oracle Cloud Business Analyst works closely with Oracle Supply Chain manager and key business users, in Sales, Operations, and Logistics to help define processes, implement Oracle solutions, provide applications trainings, and resolve production issues. This is a hands-on role for a global Oracle Cloud Implementation and existing Oracle 11i Production support.

Essential Functions

• Lead and manage Oracle Cloud implementation and 11i enhancement projects in Sales, Operations, and Logistics areas.
• Work Closely with Oracle Cloud Implementation consultants, business process owners to lead the Oracle Cloud implementation in JAPAC region.
• Provide daily support for Oracle production issues.
• Facilitate business process and systems analysis discussions and translate findings into clearly defined Business Requirements and Functional Design.
• Work with the developers in reviewing the Technical Design, validating, and testing the development deliverables.
• Participate in System Integration testing and User Acceptance testing with the business users to ensure a high quality in deliverables.
• Research, design, configure, test, document and manage implementation of system changes.
• Manage the impact of transaction changes and their effects across all business segments and locations involved.
• Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and releases.
• Provide expertise for IT projects and Oracle implementation globally.
• Provide technical support to Sales, Operations, and Logistics business users for various related tools and integrations.
• Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences.
• Provide cross-functional and cross-location Project Management Support for Process Improvement Projects.
• Re-engineer existing business system processes to leverage the capabilities of the both the Oracle Cloud SaaS and other signature applications.
• Document and provide Oracle Trainings to Business users.

Required/Preferred Education and Experience

• Bachelor degree in Computer Science or a related field required
• Minimum 12-years solid tech-functional experience in Oracle E-Business R12/11i implementation focusing on Sales, Operations, and Logistics areas, knowledge and experience in Oracle Cloud SaaS SCM will be a plus. required

Knowledge, Skills and Abilities

• Proven abilities in translating business needs into system solutions and driving the necessary changes to streamline processes.
• Excellent functional and technical knowledge of Oracle Order management, Pricing, Quoting, and Inventory, Costing, Purchasing, Shipping, Service, and related Finance modules.
• Extensive experience with global cross-functional teams in at least 5 full life-cycle Oracle
• Cloud/R12/11i implementations.
• Proficient with project management skills and tools.
• Familiar with Agile methodology, ITIL framework, and SDLC process.
• Strong analytical and problem-solving skills.
• Effective team leader and team player.
• Excellent communication and organizational skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.