JOB RESPONSIBILITIES
Job Duties - Provide competent clinical, technical, scientific, administrative and/or supportive services based on CCHMC policy, best practice guidelines and/or department needs as defined in program-specific guidelines. Perform all assigned duties and comply with all department clinical, research, operational, and regulatory standards.
Customer Service - Act as a customer advocate and strives to meet the needs of, and to support, patients, families, and/or colleagues. Utilize a customer focus to complete assignments and/or interact with others in a courteous, attentive, and conscientious manner. Respond quickly to requests and concerns. Provide appropriate education/information to others. Provide flexible, culturally competent, and responsive care to the needs of the patient and family, as applicable. Offer information, services, and support in a collaborative and respectful manner.
Collaboration - Work collaboratively/cooperatively with others learning to follow direction to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges others¿ skills, experience, knowledge, creativity, and contributions. Provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere.
Data Management - Manage records per department policy. Assist with collection and entry of data for various forms and information systems. Obtain consent and release of information forms when indicated. Properly maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
Training - Complete all coursework in the specific discipline within the assigned deadline, engage in all aspects of training, and approach the training with an inquisitive and professional demeanor.
JOB QUALIFICIATIONS
High school diploma or equivalent
Eligible for admission/enrollment in position/function certification program(as applicable) Must maintain satisfactory performance AND successfully complete all job-specific training as defined by program guidelines
Obtain program-specific certification/licensure AND register with all applicable governing body by date specified in program guidelines
Primary Location
Burnet Campus
Schedule
Part time
Shift
Rotating (United States of America)
Department
OR
Employee Status
Regular
FTE
0.5
Weekly Hours
20
*Expected Starting Pay Range
$16.50 - $19.80
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
Recognized as one of America’s Best Large Employers (2025) , America’s Best Employers for New Grads (2025)
One of the nation's America’s Most Innovative Companies as noted by Fortune
Consistently certified as great place to work
A Leading Disability Employer as noted by the National Organization on Disability
Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Cincinnati Children’s, a nonprofit academic medical center established in 1883, offers services from well-child care to treatment for the most rare and complex conditions. It is the Department of Pediatrics at the University of Cincinnati College of Medicine and trains more than 600 residents and clinical fellows each year. Cincinnati Children’s is a force in pediatric research and offers some of the best research-based education and training programs in the nation.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
