Job Description

• • Job Title: Optometric Technician
    Location: Cape Town, Western Cape
    08:0017:00 shift, may include weekends

    About the Organisation:
    This healthcare provider specialises in preventative diagnostics and early screening, combining advanced medical technologies and AI-assisted tools with guest-centric service. Their mission is to make health screening more accessible, accurate, and comfortable through seamless, multidisciplinary care.

    
    The Optometric Technician supports early detection services by conducting basic eye assessments and assisting with AI-supported diagnostic tools. The ideal candidate is technically skilled, detail-oriented, and committed to exceptional patient care in a collaborative clinical setting.

    Key Responsibilities:

    • Conduct basic eye tests including visual acuity, colour vision, depth perception, autorefraction, and tonometry
    • Prepare patients for eye testing and educate them on basic eye health and preventative practices
    • Assist with AI-supported diagnostics (e.g. dual fluorescence oral imaging), recording preliminary results under supervision
    • Calibrate and maintain optometric equipment to ensure accuracy and safety
    • Maintain accurate digital patient records in compliance with POPIA
    • Deliver compassionate, guest-centric care aligned with hospitality-inspired service standards
    • Collaborate with general practitioners, radiologists, and nurses to integrate eye test results with broader diagnostics
    • Support appointment scheduling, patient flow, and stock management of optical supplies
    • Adhere to hygiene, infection control, and Department of Health protocols

    Qualifications:

    • Diploma in Opticianry or equivalent certification in ophthalmic assisting from an accredited institution (e.g., CPUT)
    • Training in preliminary eye testing (e.g., autorefraction, tonometry, visual acuity) is essential

    Experience:

    • 12 years in optometry, optical dispensing, or ophthalmic assisting preferred
    • Familiarity with optometric equipment and eye testing procedures required
    • Experience with AI-supported diagnostic tools is an advantage (training provided)

    Skills:

    • Proficiency in conducting basic eye tests and maintaining equipment
    • Excellent communication and interpersonal skills for patient education and interaction
    • Competence in digital record-keeping with strict adherence to POPIA
    • Ability to manage tasks in a fast-paced, patient-facing environment

    Core Competencies:

    • Technical proficiency in test administration and equipment handling
    • Compassionate, patient-first approach to care
    • Willingness to learn and support AI-driven diagnostic systems
    • Cultural sensitivity in all guest interactions
    • Strong attention to detail in testing and documentation
    • Effective collaboration across multidisciplinary teams
    • Commitment to continuous learning and updated diagnostic practices

    Regulatory & Compliance Requirements:

    • Adhere to POPIA for secure patient data handling
    • Comply with BCEA standards (54-hour week for 6-day cycle with 9 hours of overtime; 45-hour week for 5-day cycle)
    • Follow infection control standards and hygiene protocols
    • Participate in internal quality assurance programs to ensure diagnostic accuracy

    Working Conditions:

    • Based on-site at a diagnostic centre operating from 08:00 - 17:00
    • Single shift: 9 hours including 1-hour unpaid meal break
    • High patient interaction requiring empathy and professionalism
    • Minimal biohazard exposure, with safety measures in place
    • Compliance with dress code and hygiene standards is required

    Salary and Benefits:

    • Entry-Level (0-1 year): R15,000 - R18,000/month (R180,000R216,000/year)
    • Experienced (1-5 years): R18,000 - R25,000/month (R216,000R300,000/year)