Job Description

Employment Type 12 Month Fixed Term

Hours 38 hours per week

Upload with Application Resume, cover letter, and all relevant qualifications

Location Mercy Corporate Office, Richmond

Contact Kerri-Ann Campbell

Where there’s life, there’s Mercy. Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

At Mercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care. As Optima Test Lead, you’ll use your enterprise testing expertise and coaching ability to lead the quality assurance workstream for Mercy Health's Workforce Management Replacement Project - implementing Optima across approximately 9,000–10,000 employees. You'll design and execute the full testing strategy across system, integration, parallel payroll, and UAT phases, while coaching a matrix team of subject matter experts through structured testing practice.

What you’ll bring

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

• Demonstrated test leadership on large enterprise system implementations
• Experience leading and coaching non-specialist testers (payroll/rostering SMEs, operational stakeholders) through structured testing practice
• Experience across complex integration landscapes — particularly WFM/rostering, HRIS, and payroll systems
• Experience defining and executing parallel payroll or equivalent end-to-end financial verification testing
• Strong working knowledge of testing methodologies, defect management, and traceability
• Hands-on experience with JIRA for test management and defect tracking (or comparable platforms)
• Strong written and verbal communication skills, with ability to translate technical and Award/EBA detail to operational stakeholders
• Hands-on, pragmatic approach with the ability to operate in a fluid, iterative project environment

Strongly Preferred:

• Healthcare and/or aged care sector experience, including familiarity with Modern Awards and EBAs for a clinical workforce
• Experience implementing or replacing workforce management/rostering platforms (Optima, Kronos, Humanforce, UKG, RosterOn, etc.)

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.