Job Description

Optician I, Community Vision Center

Valley Health Partners, Easton, PA

The Optician I provides entry-level support in the optical department, assisting patients with frame selection, verifying vision benefits, performing basic measurements, and ensuring accurate billing and dispensing of eyewear. This position focuses on excellent customer service and supporting the daily workflow of the optical team.

Education:

• High School diploma or equivalent required.

Licenses & Certifications:

• BLS upon hire

Experience:

• One to two years of customer service experience.
• One to two years of optical experience.
• Experience working in an Optical, preferred.
• Experience in a Federally Qualified Health Center (FQHC), preferred.

Needed Knowledge, Skills, and Abilities:

• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced clinic.
• Basic understanding of optical terminology and eyewear components.
• Detail-oriented with accuracy in measurements and billing.
• Ability to learn EHR and optical software systems.
• Ability to relate to patients of diverse backgrounds.
• Strong communication and customer service skills.
• Demonstrated problem solving skills and multi-tasking ability.
• Customer service oriented with excellent analytical skills.

Benefits:

• Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
• 403b Retirement Plan with generous company match
• Paid Time Off for holidays, vacation, sick & personal days
• Employee Assistance Program
• Tuition Reimbursement