Job Description

Level: Management
Job Location: Lakewood Plaza - Staples, MN 56479
Position Type: Full Time
Salary Range: $28.41 - $39.88 Hourly

Job Category: ManagementAbout Lakewood
Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood prides itself on remaining fiercely independent to prioritize its patients, staff, and communities in all decisions. Voted as one of Star Tribune’s Top Workplaces for the sixth year in a row, we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services, all right here at Lakewood. Across the spectrum of life, Lakewood Health System provides compassionate, quality care for the Brainerd Lakes region and beyond.
About the Team
The Optical team at Lakewood Health System provides comprehensive optical retail and clinical services that support patient vision care. The team works closely with providers and clinic staff to ensure patients receive high-quality eyewear solutions, efficient service, and a positive care experience. The department supports optical dispensing, patient education, insurance coordination, and revenue cycle activities related to optical services.
Mission for Position
The Optical Supervisor leads the daily operations of Lakewood’s optical services while supporting staff, patient care, and operational performance to deliver a positive patient experience and high-quality optical services.
Duties & Responsibilities
The Optical Supervisor oversees the day-to-day operations of the optical clinic and retail optical services while supervising optical staff and ensuring efficient workflows. This role functions as a working optician and/or optical technician, assisting patients with eyewear selection, fittings, and adjustments while supporting billing accuracy, insurance coordination, and revenue cycle activities. The supervisor collaborates with clinic leadership to ensure operational efficiency, financial performance, and a positive patient experience.
Position Type
This is a full-time position working 64-80 hours (0.8-1.0FTE) per pay period, Monday through Friday, clinic hours.

Qualifications

Qualifications
- Completion of an Opticianry Training Program
- American Board of Opticianry (ABO) Certification
- National Contact Lens Examiners (NCLE) Certification
- 3–5 years of experience in optical operations, clinic optical services, or retail optical environments
Ideal Candidate
- Demonstrates strong leadership and team development skills.
- Promotes a collaborative and patient-centered team environment.
- Demonstrates attention to detail in operational processes and patient service.
- Communicates effectively with patients, staff, and providers.
- Maintains strong organizational and workflow management skills.
- Shows initiative in improving operational efficiency and patient experience.
Benefits
Lakewood Health System is growing and looking for great people to join our mission of providing personalized, quality healthcare for a lifetime. At Lakewood, our people are our most valued asset!
- Generous Planned Time Off & Wellness Time Off
- 401K Match
- Annual tuition assistance of $2,000 per year
- Best-in-region employer HSA contributions
- Employer paid premiums for individual-only healthcare coverage!
With ample opportunities for growth within the system and support as you pursue your personal goals, it's safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare!
A new team member's starting wage reflects our compensation philosophy, taking into account experience, education, certifications and internal equity. Hourly

pay is just one part of the comprehensive and rewarding compensation package we're proud to provide! Please be sure to include all applicable experience in your application.
If you need an accommodation during the application process, please call 218-894-8524 or email humanresources@lakewoodhealthsystem.com.
Interested, but will the schedule work for you? Have questions on organizational culture, team fit or day-to-day experience?
>>>Contact [Brad Anderson] to discuss the possibilities further:
Brad Anderson, Chief Development Officer
P: 218-894-8587
E: bradanderson@lakewoodhealthsystem.com
Disclaimer:
Job postings found on third-party websites may be outdated or no longer active. For the most accurate and up-to-date listing of career opportunities, and to apply directly, please visit our official website at www.lakewoodhealthsystem.com