Job Description

Classification Title:

OPS Web Infrastructure and Systems Support Specialist

Classification Minimum Requirements:

• Associate's degree or bachelor's degree in Information Technology, Computer Science, Information Systems, Web Development, or a related field, or an equivalent combination of education and relevant experience
• Working knowledge of basic web technologies including HTML, CSS, and general website architecture
• Familiarity with one or more programming or scripting languages such as Python, JavaScript, PHP, PowerShell, or Bash
• Familiarity with web servers and web-based technologies
• Strong analytical, troubleshooting, organizational, and problem-solving skills
• Ability to prioritize multiple assignments and work independently while maintaining attention to detail
• Effective written and verbal communication skills

Job Description:

• Support and maintain departmental web servers, web applications, websites, and related technical infrastructure
• Monitor system performance and assist with troubleshooting and resolving issues affecting web-based systems and resources
• Perform maintenance, updates, and documentation of web systems and server assets
• Assist with development, enhancement, and maintenance of internal tools, scripts, and applications
• Support website deployment processes and maintain development, testing, and production environments
• Develop and maintain automation scripts and processes to improve operational efficiency
• Evaluate code to ensure that it is valid, properly structured, secure, aligned with industry standards, and compatible across browsers, devices, and operating systems
• Assist with implementation of system improvements and technical initiatives
• Maintain technical documentation, procedures, and inventories of systems and resources
• Assist with access management, security updates, and general system hardening activities
• Collaborate with departmental staff and technical partners on projects and ongoing system support activities
• Perform other duties as assigned

Expected Salary:

$20-$30 hourly, commensurate with experience

Required Qualifications:

• Associate's degree or bachelor's degree in Information Technology, Computer Science, Information Systems, Web Development, or a related field, or an equivalent combination of education and relevant experience
• Working knowledge of basic web technologies including HTML, CSS, and general website architecture
• Familiarity with one or more programming or scripting languages such as Python, JavaScript, PHP, PowerShell, or Bash
• Familiarity with web servers and web-based technologies
• Strong analytical, troubleshooting, organizational, and problem-solving skills
• Ability to prioritize multiple assignments and work independently while maintaining attention to detail
• Effective written and verbal communication skills

Preferred:

• Experience with Linux-based systems administration
• Experience with Apache, Nginx, IIS, or related web server technologies
• Familiarity with responsive web design principles and browser compatibility considerations
• Experience with Git or version control systems and deployment workflows
• Familiarity with databases such as MySQL, PostgreSQL, or SQL Server
• Experience with APIs, automation tools, or cloud-hosted environments
• Familiarity with web accessibility standards and web security best practices
• Experience supporting or developing web resources in an academic, research, or public-sector environment

Special Instructions to Applicants:

Applicants should submit a resume and a brief cover letter describing relevant experience with web infrastructure, technical development, scripting, server administration, or related technologies.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:
No