Business Unit, Department, Reporting

Core Description

• Under general supervision, responsible for installation and operational support of Microsoft based infrastructure and related back-end systems

• Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these

• Participation in project planning and implementations

• Problem solving/resolution

Key Deliverables / Primary Functions

• Administration of client server environment as well as maintain and support the operating systems.

• Good sound knowledge of AD and DNS.

• Understand SCCM/WSUS implementation.

• Monitoring, routine health checks and support of servers (hardware, hypervisors and software)

• Pro-active support and maintenance of client environment

• Support and troubleshooting of client environment

• Setup and configuration of Windows Server OS

• Maintenance and troubleshooting of Windows Server OS

• Setup and configuration of VMWare

• Maintenance and troubleshooting of VMWare

• Provisioning of virtual servers within VMWare

• Maintenance and troubleshooting of VMWare virtual servers.

• Setup and configuration of Veeam

• Maintenance and troubleshooting of Veeam

• Setup of Veeam Backup Schedules

Core Functional Skills & Knowledge

Core Behavioural Competencies

Minimum Qualifications

Additional Qualification preferred or advantage

Experience

3 years’ experience

OR

Grade 12 & 5 years’ experience

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Operations

Special Requirements/ Employment Condition

Workplace/Physical Requirements