Job Description

Requisition No: 885185

Agency: Financial Services

Working Title: OPS Senior Clerk

Pay Plan: Temp

Position Number: 437014

Salary: $15.00 per hour

Posting Closing Date: 10/14/2026

Total Compensation Estimator Tool

***OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY***

CLASS TITLE: OPS SENIOR CLERK

DIVISION: STATE FIRE MARSHAL

BUREAU: FIRE STANDARDS AND TRAINING

CITY: OCALA

COUNTY: MARION

Requirements:

• High School Diploma or equivalent.
• Two (2) years of experience with Microsoft Office Suite.
• Two (2) years of clerical experience.

Preference:

• One (1) year experience with a multi-line phone system.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of general office, administrative, and clerical procedures and systems.
• Knowledge of customer service techniques.
• Knowledge of the principles of interpersonal relationships.
• Knowledge of principles and techniques of effective verbal and written communication.
• Ability to understand applicable Florida Statutes, Florida Administrative Code, policies and procedures.
• Ability to operate a personal computer with proficiency in MSOffice Suite (Word, Excel, Outlook)
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain internal and external working relationships with others.
• Ability to work with confidential materials.

SPECIAL NOTES:

This position requires a security background check, including fingerprint as a condition of employment.

This position is located at the Fire College in Ocala Florida.

The salary for this position is $15.00 per hour at 29 hours per week.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BRIEF DESCRIPTION OF DUTIES:

Responsible for Standards correspondence to include emailing ProBoard and IFSAC applications per individual request, print and mail Florida State certificates from, send certified letters, assist in the coding, bundling, sorting, and distribution incoming mail, and prepares correspondence requesting additional information regarding applications for certification that are incomplete or incorrect.

Serves as the backup with answering incoming phone calls and emails.

Prepare and assist in scanning supplemental compensation applications, firefighter applications, and additional documents as required and other related duties as assigned by the supervisor.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.