Job Description

Requisition No: 872589

Agency: Business and Professional Regulations

Working Title: OPS REGULATORY SPECIALIST I - 79901096

Pay Plan: Temp

Position Number: 79901096

Salary: $15.00 - $25.00 PER HOUR

Posting Closing Date: 04/01/2026

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DIVISION OF DRUGS, DEVICES & COSMETICS
OPS Regulatory Specialist I
Position Number: 79901153
Hiring Salary: $15.00 - $25.00 Per Hour

*OPEN COMPETITIVE*

THIS IS A FULL-TIME OTHER PERSONAL SERVICES (OPS) POSITION***

Our Organization and Mission:

The Division of Drugs, Devices and Cosmetics (DDC) regulates under the provisions of the Florida Drug and Cosmetic Act (Chapter 499, F.S.) by licensing, registering, inspecting, and investigating the manufacture, distribution, and sale of drugs, medical gases, and cosmetics in the State of Florida.

The Work You Will Do:

The individual interested in joining a dynamic team must be highly motivated with excellent technical skills to review, evaluate and process initial and renewal applications from persons seeking licensure under the Florida Drug and Cosmetic Act. The incumbent in this position is required to independently exercise professional judgment when providing licensure and regulatory information to licensees, applicants, and consumers. This position requires the ability to communicate effectively, verbally and in writing.

Your Specific Responsibilities:

This is an OPS staff position assigned to the Tallahassee Headquarters Office. The selected applicant:

• Serves as an administrative assistant to the Regulatory Supervisor over licensing, including assisting with Unassigned Cash Report, checking on status of applications, responding to emails, and researching application information.
• Reviews, evaluates, and processes Chapter 499 applications.
• Recommends approval or denial of applications from persons applying for Change of Address, Name Change, Change in Designated Qualifying Practitioner, Officer Change notifications, Voluntary Relinquishments, Closures, and License Verifications.
• Ensures correct fee received, assigning cash, and identifying overpayments for refunds.
• Maintains a tracking system of the activity for applications pending decisions.
• Accurately entering all required data into the licensing and imaging system.
• Communicates daily with the public, department officials, other state agencies and the private sector both verbally and in writing regarding permitting requirements and authorized activity under the Florida Drug and Cosmetic Act, including responding to the Tier-N emails and providing status of applications.
• Mail renewal applications.
• Follow up with applicants regarding returned/undeliverable mail.
• Receive and distribute discipline notifications.
• Accurately enters all required data into the licensing and imaging system.
• Accurately scans, imports and indexes documents into OnBase.
• Review and respond to emails received.
• Provide status reports on applications received.
• Performs other duties as assigned and backs up comparable positions in the Drugs, Devices, & Cosmetic Program, which includes serving as the backup to the receptionist by answering the Division main telephone.

Knowledge, Skills & Abilities:

• Knowledge of Florida Statutes and Department rules governing licensure of professionals in Florida;
• Knowledge of methods of data collection;
• Ability to understand and apply applicable laws, rules, regulations, policies and procedures;
• Ability to work independently;
• Ability to plan, organize and coordinate work assignments;
• Ability to utilize problem solving techniques;
• Ability to communicate effectively, verbally and in writing;
• Ability to maintain confidentiality;
• Ability to establish and maintain effective working relationship with others.

OPS Employment – This is a full-time OPS (Other Personnel Services) position. OPS employees are paid for the number of hours they work. OPS employees do not receive paid leave, or paid holidays. OPS staff have the potential for health insurance benefits and participation in the Deferred Compensation investment retirement program.

WHAT BENEFITS ARE APPLICABLE TO OPS EMPLOYEES?

• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan) – for more information visit Social Security Alternative Plan (aigrs.com) and read OPS Social Security Alternative Plan (Does not apply to previous FRS Retirees);
• Potential for participation in state group insurance (must meet eligibility requirements.)
• Participation in the Florida Deferred Compensation Plan (457b) – for additional details and online enrollment visit MyFloridaDeferredComp.com;

• Flexible Spending Accounts – for a more benefits information, visit www.mybenefits.myflorida.com;

• Employee Assistance Program (EAP);
• And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com

WHAT BENEFITS ARE NOT APPLICABLE TO OPS EMPLOYEES?

• Any form of paid leave
• Paid holidays
• Participation in the Florida Retirement System
• Reinstatement rights or retention rights

Minimum Requirements:

• One (1) year of customer service experience.
• Working knowledge of MS Office Suite (i.e., Word, Excel, and Outlook).

Preferred Requirements:

• Experience in processing business license/permit applications.

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and/or abilities must also be disclosed on the State of Florida Employment Application.***

Note: As a condition of employment, the successful applicant must pass a Level 2 background screening, including fingerprinting.

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business and Professional Regulation, you may be required to make your license inactive.

NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by either applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

The Florida Department of Business & Professional Regulation is committed

to increasing recruitment and hiring of individuals with disabilities and

improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System, a federal government electronic database employers can use to verify the identity and employment eligibility of all persons hired to work in the United States.

For additional information, please contact Ms. Lavontae Warren at 850-717-1802 or via e-mail at lavontae.warren@myfloridalicense.com

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.